Product CoordinatorID 2024-5231Department Customer ServicePosition Type RegularLocationUS-WA-KentJob Overview
Our Product Coordinators deliver on our purpose by making sure that all the details of our customers' projects are complete, submitted, and ordered accurately. We believe that every detail of each project is important and valuable to our customer experience, and Product Coordinators help us bring this belief to life. They coordinate the efforts of multiple departments - accounting, logistics, project management/install, and sales to help us maintain valued relationships with our customers.
Highlights of your role
Receive, audit and process measures from project managers in the field. Prepare customers files with all components of a complete order. Communicate with Design Consultants to ensure all parts of an order are complete, accurate, and within scope of project; send questions and request clarification on orders as needed. Address sales related issues with Design Consultants to prevent delays in ordering. - Review pending deliveries and verify accuracy of product delivered. Receive and audit order acknowledgements. Review order financials and prepare file cover sheets. Prepare and distribute delivery papers.
- Assist co-workers on various tasks, projects, and month-end exercises when required
- Other duties may be assigned from time to time as required.
- This position will require you to be onsite at least three days per week.
Salary Range$22-$24 per hourYou're a good fit if you have (or if you can)
- Experience in the windows and doors industry or building / construction materials industry is helpful
- Willing to upgrade knowledge as required and ability to adapt to new technology
Also want to make sure you have
- High school diploma or equivalent
- 2+ years of experience in order management/customer service
- Excellent math skills
- Proficient in MS office (Word, Excel, Outlook)
- Superior organizational skills and ability to balance multiple priorities
- Strong commitment to excellence and attention to details to perform audit functions
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.