About Tennr: Today, when a doctor refers a patient to a specialist, they send that referral via fax. (Yes, in 2024, 90% of provider-provider communication is a 1980s fax). Naturally, a doctor wants their patient to receive quality care as quickly as possible - but messy documentation, lengthy clinical reviews, and a constant back and forth over fax slows everything down. And the document work isn't just data entry. It's fine-tooth reasoning over dozens of pages of clinical information at a level of complexity that has largely stumped existing automation systems (and tired humans). Tennr built an automations platform centered around our suite of document-reading models (like RaeLLM™, a 7B model trained on 3M+ medical documents) to help your doctor ensure nothing is missed and help schedule your appointment so you can get better, faster. Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreesen Horowitz, Foundation Capital, The New Normal Fund, and other top investors. About the role: For as large of a sector as it is (17.3% of US GDP), healthcare has some of the ugliest software I've ever seen. It makes sense... high regulation, little incentive... but what if it didn't have to be that way? Even though we are building automations, Tennr will always be a daily use tool for some set of users. And anyone who uses software daily in 2024 deserves an incredible experience. Part of our company mission to bring healthcare into the information age means completely redefining the design standards for all the healthtech companies that follow. So who uses Tennr on a daily basis?
- Tennr Buyers use Tennr to track patient progress, pull analytics reports, and adjust the performance of their automations.
- Backoffice Admins use Tennr to review work flagged by the model as low confidence.
- Referring Providers use Tennr to submit missing information to requesting providers
- Implementers use Tennr to build, test, and manage automations.
- Our CSMs (Customer Success Managers) use Tennr to assist customers with any automation-related issues.
- ... and we anticipate sometime in the near future for patients and others to use Tennr.
We are looking for a technical artisan to own the operations around the implementation, expansion, and engineering of our Design System. To constantly improve our design and development experiences. To cultivate consistent iconography, typography, animations, transitions, and establish a visual cohesiveness that makes the user interface feel highly responsive and engaging. The role will work closely with our Engineering & Product Teams, as well as our Customer Success Managers to make sure our product is subtly and entirely excellent. You'll get plenty of exposure to our customers on calls and be instrumental to defining the visual brand of Tennr. Key Responsibilities:
Design System Management: Own the implementation, expansion, and ongoing development of Tennr's Design System. Ensure consistent application across products, including iconography, typography, animations, and transitions. Visual Cohesiveness and Responsiveness: Establish and maintain a visually cohesive user interface that feels highly responsive and engaging. Develop design standards that elevate the user experience and redefine healthtech design expectations. Continuous Improvement: Continuously refine the design and development experience, identifying opportunities to enhance visual consistency and usability for daily users across different personas. Cross-Functional Collaboration: Work closely with Engineering, Product, and Customer Success teams to ensure seamless integration of the design system into product features. Collaborate to understand technical requirements and user needs. User Engagement: Participate in user calls to gather insights and provide design solutions that improve usability. Use customer feedback to shape the visual and interactive aspects of Tennr's products. Brand Definition: Be instrumental in defining the visual brand of Tennr, ensuring that design choices align with the company's mission to modernize healthcare and set new industry standards. Qualifications:
Experience with Design Systems: 3+ years of experience working on design systems for web applications. Demonstrated ability to create, maintain, and scale design systems across different products. Technical Proficiency: Proficient in HTML, CSS, JavaScript, and modern front-end frameworks. Experience working with design tools like Figma or Sketch, and integrating design systems into engineering workflows. Aesthetic and Attention to Detail: Strong sense of visual design, including typography, layout, color theory, and animation. Ability to create polished, engaging user interfaces that feel seamless. Collaboration & Communication: Excellent communication skills with the ability to articulate design decisions to both technical and non-technical stakeholders. Ability to work closely with engineering, product, and customer-facing teams. Customer-Focused Design: Passion for creating excellent user experiences and understanding customer needs. Experience using customer insights to inform design improvements. Agile Mindset: Comfortable working in an agile environment, iterating rapidly, and managing competing priorities effectively.