MISSION Reporting to the Vice President, Product Management, the Platform Product Manager plays a pivotal role in shaping the future of our platform product & experiences. You will be responsible for defining, designing, and delivering exceptional experiences, automation, and data driven solutions that delight our customers. You will collaborate closely with cross-functional teams, including design, engineering, marketing, and sales, to ensure that our products meet the evolving needs of our target audience. In this role, you will be responsible for the entire product lifecycle, from client engagement and ideation to market/competitor research to product launch and ongoing product optimization and maturity.
RESPONSIBILITIES Product Strategy and Development - - Deeply understand our platform and clients' needs to help Alegeus deliver significant account, revenue, and average revenue per unit (ARPU) growth while delighting users
- Conduct thorough market research and user analysis to identify customer needs and opportunities
- User Experience Design - Collaborate with designers to create intuitive and engaging user interfaces
- Develop and prioritize product needs based on client feedback, user research, market data, and competitor analysis
- Foster a culture of innovation and continuous improvement within the product team
- Partner with Product Marketing to define the overall value proposition of our solution, including messaging for buyers, users, partners, and other key stakeholders to translate customer needs into actionable marketing strategies and tactics that drive growth.
Roadmap Value - - Leverage Alegeus and our clients to define a product roadmap that will deliver measurable value for us and our client
- Develop ROI models with KPIs to justify and measure the success of new features and offerings
- Ensure the right level of discovery is happening to determine if the customer is willing to buy or pay for a solution and how it compares to other offerings in the market.
New Product Introduction - - Lead the organization through the preparation, early availability, general launch, adoption, and measurement of our products and capabilities to deliver higher client satisfaction and user engagement
- Develop and measure product success metrics, including end user efficiency, adoption, and satisfaction
Communicate Effectively - - Continuously refine and communicate our evolving strategy, roadmap, releases and KPIs to ensure alignment and understanding
- Build and maintain strong relationships with key stakeholders across the organization
- Active participation within the Alegeus annual client conference, hosting product advisory board sessions with clients, and leading presentations to Alegeus stakeholders
Metrics that matter - - Establish and track key performance indicators (KPIs) to measure success, educate the organization on why they matter, and communicate the impact to our strategic goals
EDUCATION/EXPERIENCE - BA/BS required; Master's Degree in business, finance, operations, or similar field preferred.
- 3-5+ years of experience in product development
- Experience in healthcare, consumer directed healthcare or other platforms managing B to B to C solutions
VALUES (the How ) At Alegeus, equally important to the What (the individual performance goals that each employee commits to in support of the company's overall success) is the How (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:
- People First. We pride ourselves in bringing talented people together and treating one another with care. This means we assume best intentions and trust and respect each other. We lift our colleagues up, celebrate diverse perspectives and accomplish more together.
- Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. We take this connection to heart-it's the spark that drives collaboration across teams and inspires us to continuously raise the bar with the products and services we deliver.
- Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. We thrive on the opportunity to get better every day and the thrill presented by new challenges. Our competitive edge lies in the clarity of our vision, confidence in the future and tenacity to deliver.
The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform. #LI-JK1 #LI-Remote We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce. We are taking an inside-out approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally. In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to ...@alegeus.com.