Location: Lansing,MI, USA
Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
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Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ( search firm ) for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
As part of our Workday Product team, you will lead the process to define and prioritize user stories to create a comprehensive product backlog that aligns with customer requirements and business objectives for the PSA module ensuring they are clearly communicated and understood by the product team. You will also address queries and concerns from the functional team regarding key user requirements, providing clarity and guidance as needed. To be successful in this role, you should have Workday experience and collaboration is a must ensuring that user stories meet customer requirements and contribute to the overall success of the product. Stakeholders include firm leadership, the Workday product team and functional teams. Consistently, delivering these key responsibilities will ensure alignment and successful execution of product initiatives.
Responsibilities:
* Serves as the top tier support lead for the Workday environment at Baker Tilly. Is responsible for overall operations, maintenance, and optimization of the Workday PSA module Drives continuous feature adoption and opportunities for optimization to get the most out of product innovations by assessing releases to determine benefit for application at Baker Tilly
* Oversees bi-annual releases (review, testing, implementation) to determine impact to Baker Tilly environment and communicating product release information to the functional teams.
* Oversees team of Business Process Analysts to ensure successful delivery of Workday functionality aligned to firm roadmap and strategy
* Collaborate with stakeholders to develop ongoing training plans and journeys and continued awareness of enhancements for end users
* Collaborate with support teams through a consistent feedback loop to drive continuous improvement.
Qualifications:
* Professional Services Industry experience - Workday Professional Service Automation
* Workday experience required; minimum 3 years experience
* Proven experience in product management or a related role, with a strong record of accomplishment of defining and delivering.
* Strong analytical and problem-solving abilities, with a focus on understanding customer needs and translating them into actionable product initiatives.
* Agile - Scrum experience nice to have