Project Summary: We are seeking a motivated and detail-oriented intern to join our Product Development team. This internship will focus on compiling customer feedback and generating new product ideas. The ideal candidate will have a keen interest in product development, strong analytical skills, and a passion for understanding customer needs. You will play a key role in providing actionable feedback to Product Managers and New Product Development Managers. Duties and Responsibilities:
- Gather and Compile Customer Feedback:
- Collect feedback from various sources including surveys, social media, customer support interactions, and product reviews.
- Organize and categorize feedback to identify common themes and areas for improvement.
- Analyze Feedback to Identify Trends:
- Utilize qualitative and quantitative analysis methods to uncover patterns and trends in customer feedback.
- Highlight key issues and frequently mentioned suggestions to guide product development efforts.
- Generate New Product Ideas:
- Brainstorm and propose innovative product ideas based on identified trends and customer needs.
- Evaluate the feasibility and potential impact of these ideas through preliminary market research and internal discussions.
- Provide Feedback to Product Managers and New Product Development Managers:
- Create comprehensive reports summarizing collected feedback, analysis results, and proposed product ideas.
- Present findings to Product Managers and New Product Development Managers, offering actionable recommendations for future product development.
- Collaborate with these managers to refine and prioritize new product ideas based on feedback and market research.
Qualification:
- Currently pursuing a degree in Business, Marketing, Product Management, or a related field.
- Strong analytical skills with the ability to interpret qualitative and quantitative data.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with data analysis tools and software is a plus.
- Creative thinker with the ability to generate innovative ideas.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team..