Join SoftWriters on our mission to Empower LTC Pharmacy, Save Lives. As the number one provider of long-term care pharmacy software, we take pride in crafting sophisticated solutions that enable pharmacies to deliver exceptional patient care to the most vulnerable population in the U.S. At SoftWriters, we're dedicated to fostering an environment where excellence thrives, earning us a Top Workplace designation in Pittsburgh for five consecutive years. SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally. We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success. If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive. Overview: The Product Owner will be a pivotal figure in our agile scrum team, overseeing the product lifecycle from conception to delivery. Leveraging their healthcare technology background, they will work closely with stakeholders and cross-functional teams to develop products that fulfill our mission of Empowering LTC Pharmacy, Save Lives. Previous experience in software development will be highly regarded, aiding in translating business needs into functional requirements seamlessly. Responsibilities: The essential functions include, but are not limited to, the following:
- Product management of new products and features within Agile development teams without direct supervision
- Work with Scrum Master and technical leads to groom backlog and plan sprints
- Serve as product owner for one or more products and participate in scrum events
- Create manuals and product documentation
- Serve as primary interface between product managers and development teams
- Supports the development and implementation of the company-wide deployment and go-to-market plan, working with all departments to execute.
- Analyzes product management processes and makes recommendations for improved processes.
- Acts as facilitator and participates in quarterly and monthly strategic cross functional release planning sessions.
- Work closely with engineers, other Product Managers, Sales and Customer Success reps, QA analysts and other cross functional team members to design, build and deliver cutting edge software solutions that exceed customer expectations.
- Lead and oversee other product owners and associate product owners to verify and approve the work assigned to them is completed as expected.
- Participates and provide feedback, support, coaching, in sprint-and release plans
- Use performance analytics and user insights to develop and improve products and services
- Create customer persona criteria for beta and limited production release candidates
- Work with others on a day-to-day basis to help make decisions on what is in scope and provide input into functional decisions
- Owning, prioritizing and facilitating the refinement of your product backlog to ensure that the agile product teams are delivering the right enhancements to drive consumer and business value
- Playing a key part in continually improving the ways of working with the product team and wider team services team at an early stage in the team's agile transformation
- Other duties as assigned.
Minimum Qualifications:
- BS or MS in a computer science, business, or technology related field
- Two (2) or more years of successful IT Project Management experience
- Two (2) or more years of successful software development experience
- Five (5) or more years of successful experience in software product management with a demonstrated set of experiences along the product management continuum
- Experience with Agile-Scrum development methodologies and best practices
- Excellent analytical skills, with the ability to research, quickly understand, and synthesize complex, often technical problems and then articulate them into simple and clearly understood requirements.
- Proven track record of building relationships and influencing important clients and internal stakeholders, setting, and managing expectations and creating consensus across diverse groups. Your presentations are confident and polished, and you can deftly handle a group of people throwing tough questions at you
- Adept at engaging with high-level business problems and understanding the strategic market position of a new product enhancement, looking at competitors in the space, and applying knowledge of best practices and solutions from other industries.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:
- Product Owner Scrum Certification (Scrum.org or Scrum Inc.); Scrum Master Certification
- Excellent understanding of software design patterns and architecture paradigms
- Experience in managing/creating web and mobile app (Android and iOS) products.
- Good understanding of web service architecture, web technology stacks
- Previous Product ownership of API projects
- Knowledge of pharmacy management or similar health care technology solutions
- Knowledge of Jira, Aha, and Azure DevOps helpful
SoftWriters, Inc. is an equal opportunity employer.All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)