As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best— for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
GENERAL PURPOSE OF JOB
We are seeking a skilled and detailed Product Specialist/Owner to join our team. As a Product Specialist/Owner, you will be responsible for determining present and future business processes, maintaining the quality of applications and services, and working with both internal and external clients as well as a development team. The ideal candidate will possess strong analytical competencies, excellent communication skills and a deep understanding of IT systems.
KEY RESPONSIBILITIES
Responsibilities will include:
- Collaborate with stakeholders to understand their needs and gather business. requirements, including the collection and analysis of feedback from customers and other team members to shape roadmap and features.
- Develop and document business processes within the application domain.
- Define requirements and set priorities for development teams, including participation in Agile ceremonies.
- Working with developers to ensure that deadlines are met and quality is excellent.
- Assisting with the discovery process at Quad customers.
- Implementing software platforms with customers.
- Supporting platforms after implementation.
- Coordinating with other Quad teams who serve the same customers.
JOB REQUIREMENTS
Appropriate education and/or experience may be substituted on an equivalent basis
- Proven experience as a business analyst, product specialist or similar role.
- Experience in Agile methodologies and frameworks preferred.
- Superior analytical, problem-solving skills, & attention to detail.
- Effective communication and collaboration abilities.
- Strong oral, written, and presentation skills.
- Strong project management skills and business acumen.
- Background in software development preferred.
- Proficiency with Microsoft Excel and Microsoft SQL preferred.
Preferred Qualifications:
- Understanding of print production.
- Understanding of imaging technologies and processes.
Experience:
- Minimum of 2-3 years of relevant experience in product management, IT engineering, business analysis or in a related role.
- Proven track record of successful software projects.
Education:
- Bachelor's degree in Business Administration, Information Technology, Computer Science or relative experience.
#LI-EK
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.Drug-Free Workplace