Location: West Palm Beach,FL, USA
Summary
The Product Specialist for Times Microwave Systems' high power interconnect
product family is knowledgeable in high energy applications and well versed in
the subject matters of RF power, voltage, and electrothermal effects. He or
she will be the primary technical resource for customers - providing
interconnect product solutions and application support. He or she will also
liaise with Engineering and Operations to ensure that customer requirements are
met effectively and efficiently.
Essential Duties and Responsibilities
Collaborate with Business Development Managers and Product Manager to
provide technical support, secure design wins, and drive revenue growth.
Interface with customers, identify their needs, and provide differentiated
solution.
Present technology concepts to customers and internal stakeholders in
support of pre-sales activities and new product development.
Support key customers by developing partnership with customer's technical
stakeholders and providing subject matter expertise.
Create customer-facing and internal documents to ensure seamless translation
of customer requirement to manufacturing instructions.
Coordinate and provide support to product/technology transfer between sites.
Support exhibitions, customer visits, and relevant industry events.
Support quoting activities with product configurations and specification
review.
Support the creation and maintenance of marketing literature, including
website, catalogs, media content, and technical papers.
Participate in product road mapping, design reviews, and product release
process.
Funnel voice of customer (VoC) and voice of market (VoM) to Business
Development, Product Managers, Marketing, Engineering, and Operations in support
of continuous improvement and new product development.
Job Requirements
Bachelor's degree in an engineering, technology, applied science discipline,
or equivalent combination of education and experience.
3 to 5 years of work experience in a technical professional role with
customer interaction.
Experience with RF/microwave technology, voltage, current, and
electrothermal effects.
Experience with interconnect design, 3D modeling, and full-wave analysis.
Experience with collaboration in a remote, international environment a plus.
Ability to apply an analytical and innovative approach to problem solving.
Excellent verbal and written communication skills. Effective presenter of
information in a variety of settings.
Responsive, flexible, and able to succeed in a fast-paced environment.
Travel as required.