Product Specialist
: Job Details :

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The companys differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

• Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
• Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
• Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Position Summary:

To help provide daily support to our sales force to acquire more business for our centrifugal pump division, Gould Pumps. This includes technical support, costing, bid preparation, and product promotion. In addition to assisting other departments with engineering, production, and field service responsibilities, this role also includes updating the ePrism selection tool, and assisting with pump school and customer trainings regularly.

This role places a high emphasis on inside sales support for the Centrifugal Pumps, supporting a product that is distributed worldwide bringing in $50 Million+ per year.

This would include supporting preparation of business cases, bulletins, customer success stories, etc. & to promote company products.

Ensure a good understanding of proposals, cost to estimate margins, and how to discuss and articulate different business strategies to be competitive in the current market.

• Supports Sales in acquiring orders of Centrifugal products to $50M per year worldwide.
• Support preparation of business cases, bulletins, success stories to promote products
• Good understanding of proposals cost to estimate margins and discuss strategic winning propositions to be competitive in the market
• Assist Sales force (direct/indirect) by providing technical information, costing, and application support.
• Determine product and buy-out cost estimates. Lead on-going value engineering projects to reduce product costs.
• Manage orders for special products including interpretation of specifications and schedule management.
• Prepare promotional product newsletters and presentations including customer and pump school training.
• Assist R&D Engineers with product engineering, analysis, and design to fully meet customers requirements.
• Assist Assembly and Test as required to resolve technical and contractual issues to meet customers requirements.
• Troubleshooting and field problem resolution (for both Assigned Products and Others as directed by inquiry volume)

Education:

Bachelors Degree in Engineering is required (Mechanical or Industrial preferred)

Engineered product knowledge is a plus.

1 year+ related experience in the mechanical or industrial setting.

Experience in rotating equipment or engineered Products is a plus.

Other Skills/Experience:

• Excellent communication
• Good Written and Oral Communications
• Problem Solving Skills
• Customer Relationship Skills
• Team Player
• Collaborative Attitude
• Mechanical knowledge or Background
• Engaged Engineer willing to learn

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We aim to pay our ITTers fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on what they accomplish, but also on how they reflect ITTs values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.