Product Specialist
: Job Details :


Product Specialist

ELGi North America

Location: Charlotte,NC, USA

Date: 2024-11-15T08:11:11Z

Job Description:

About Us

Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being Always Better for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner.

Established in 2012, ELGi North America provides compressed air solutions to a variety of markets and applications throughout North America. We believe the U.S. will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.

Essential Job Functions

  • Serve as the subject matter expert on compressed air systems, industry trends, and the regulatory environment
  • Provide proactive technical sales support including, but not limited to, assisting with technical product and installation questions, both from internal sales team and external distributors
  • Perform calculations of compressed air system efficiency based on environmental factors, types of equipment, application, frequency of use, etc.
  • Assist in the analysis of air audit data; assist sales team in developing presentation of the data to present to the customer
  • Develop customized life cycle cost (LCC) analyses of ELGi product lines compared to competitor product lines
  • Develop and maintain competitive profiles of ELGi product lines compared to competitor offerings
  • Assist Regional Sales Managers and distributors in identifying the appropriate product to meet the needs of the end user
  • Remain abreast of product feature and regulatory changes; maintain content such as product line sheets in the ELGi Distributor Portal
  • Collaborate with global Marketing Department to develop accurate, up-to-date marketing collateral for ELGi product lines
  • Conduct on-site and virtual product trainings with Regional Sales Managers and distribution partners
  • Other tasks as needed or assigned including, but not limited to, quote pricing, quote generation, and communication of lead times.

This position could be an excellent fit for you if you have the following qualifications:

  • Minimum 2-3 years' experience technical support, sales, or other relevant field in industrial equipment industry
  • Bachelor's Degree in relevant field or equivalent combination of education and experience
  • Proven ability to understand complex electromechanical systems
  • Proficiency with Microsoft Office
  • Analytical thinking skills
  • Effective presentation skills
  • Time management skills with the ability to prioritize tasks
  • Sense of urgency and ability to meet deadlines
  • Adaptable with the ability to respond to changing business needs
  • Effective communication and interpersonal skills
  • Strong customer-focus
  • Team-oriented with the ability to collaborate with cross-functional teams
  • Ability to travel up to 10% of the time
Apply Now!

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