Product Specialist
: Job Details :

About usPlasma. It's in our blood.At LFB Plasma, we take immense pride in our dedicated and compassionate team, committed to providing an extraordinary donor experience. Each day we take on the task of being a hero for someone. With convenient locations across the United States in Florida, South Carolina, North Carolina, Colorado and Alabama, we are devoted to transforming lives and fighting against rare diseases through plasma donation. Our staff is the heart and soul of LFB Plasma. An amazing and supportive team is essential in ensuring the well-being of our generous donors.From the moment you step into our centers, our caring professionals go above and beyond to make your plasma donation experience comfortable, safe, and rewarding. Dare to take the initiative with us to fight against rare diseases patients have worldwide? Join us in our mission to make a difference. Become a part of the LFB Plasma community, where your generosity and dedication will be met with unparalleled support and gratitude. Together, we can positively impact countless lives and create a brighter future. Visit LFB Plasma Careers at Essential Job Responsibilities and DutiesVerify and complete donation documentation of necessary recordsPrepare plasma bottle collection for samplingCollect and process donor tubes for testingPrepare donor testing samples for shipmentLabel samples and place plasma bottles in freezer for shipment, including repackaging and sortingComplete donor records by entering the collected information into the donor management computer systemPack units for final shipmentMonitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipmentPerform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks. Report all equipment in need of repair to supervisorMaintain communication within the service areas of the donor center to ensure thorough documentation of necessary recordsDocument the training as outlined in the Standard Operating Procedures (SOP)Assist with the annual re-certification process for non-trainersLearn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company ProceduresThorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the futureMaintain an open line of communication with ManagementMaintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendorsAbility to accept performance feedback in a professional mannerRegular attendance and arriving on time to all scheduled shifts and mandatory meetingsOther duties as assignedQualificationsHigh school diploma or equivalent requiredMinimum one (1) year work experience preferredRequirementsGood oral and written communication skillsProvide a pleasant customer service experienceAbility to read and interpret directions and instructionsPerform basic math calculationsAccurate data entryBasic computer skillsReasoning ability to identify, interpret and apply appropriate information