Location: Goshen,IN, USA
Product Specialist
Company Overview: An operating company of THOR Industries, Keystone RV Company is the #1 manufacturer of towable RVs in North America. Focused on helping owners Camp Better, Keystone offers a wide range of RVs including single-axle minis, ultra-lightweight travel trailers, luxury travel trailers, fifth wheels, and toy haulers. Keystone brands include Montana, Montana High Country, Alpine, Avalanche, Coleman, Cougar, Cougar Half-ton, Arcadia, Outback, Sprinter, Passport, Bullet, Springdale, Hideout, Fuzion, Raptor and Carbon. Headquartered in Goshen, Indiana, Keystone has manufacturing facilities in Goshen and Pendleton, Oregon as well as more than 1,000 dealer locations throughout the U.S. and Canada.
Position Overview: The Product Specialist is responsible for delivering in-depth product training to our network of RV dealers across the country. This role involves extensive travel to dealer locations to conduct training sessions, demonstrate product features, and ensure that dealer staff are well-equipped to promote and sell our RVs. The ideal candidate is passionate about RVs, enjoys travel, and has excellent communication and presentation skills.
Key Responsibilities:
* Conduct in-person training sessions at dealer locations to educate staff on Keystone RV products, including specifications, features, benefits, and maintenance.
* Develop and update training materials, including presentations, manuals, and training videos, to ensure consistency and accuracy of product information.
* Collaborate with the sales and marketing teams to ensure training content aligns with current marketing strategies and product releases.
* Demonstrate RV features and operation to dealer staff, ensuring they are confident in their knowledge and can effectively communicate this to customers.
* Travel extensively to various dealer locations, sometimes requiring overnight stays.
* Provide feedback to the product development team based on dealer and customer input during training sessions.
* Monitor and report on the effectiveness of training programs, making recommendations for improvements.
* Stay up to date with industry trends, new RV models, and competitor products to ensure training is current and relevant.
Qualifications:
* Bachelor's degree in business, marketing, or a related field, or equivalent experience in the RV industry is preferred but not a must.
* Strong presentation and communication skills with the ability to engage and motivate audiences.
* A willingness to travel extensively, sometimes at short notice.
* Ability to work independently and manage a flexible schedule.
* Familiarity with RV operation, maintenance, and industry trends preferred.
* Proficiency in using technology for training purposes, such as presentation software and e-learning platforms.
* Valid driver's license, Passport, and clean driving record.
* Mandatory Drug Screening
Benefits:
* Competitive salary with bonus opportunities and benefits package.
* Travel expenses covered.
* Opportunities for career advancement and professional development.
* Access to Keystone RV products for personal use as part of an employee purchase program.