Product Support Intern
: Job Details :

Product Support InternLocation US-IA-Ames | US-PA-New Holland | US-WI-RacineID 2024-26244Category Intern and Co-opPosition Type InternOverview

CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360 agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial's 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

Responsibilities

Responsibilities:

Support the facilitation of equipment training courses and working development team to update and improve current training course materials
• Analysis and Support of the product support technical help desk team
• Support of the Non-Connected Services sales and marketing team
• Marketing of connected services within the NA region through dealer communication channels Possible intern projects could include: - Creating short training videos using various software (Camtasia, Adobe) - Creating PPT slides for presentations - Basic video creation and editing - Training course module creation - Equipment familiarization and operation - Assessment of product support metrics and team projects associated with process improvements - Education on support materials utilized for supporting dealer network technical support - Coordination with internal staff of communication pieces to improve education of dealers regarding connected and non-connected services

Qualifications

Minimum Qualifications

• Pursuing a minimum of a Bachelors degree in Business, Engineering, Ag Technology, Ag Engineering, Ag Busines, Ag Sales, or related degree area

This position will pay between $18-$35/hour.

Perks of being a CNH Industrial Intern/College Co-op!

We're excited that you're considering an Internship or College Co-op with CNH Industrial! CNH provides our Interns and Co-ops with experiences that will help develop them into well-rounded professionals. Check out some of the benefits that will build an experience, not just a job:

• Competitive pay
• Networking opportunities with other interns
• Local volunteer opportunities
• Professional development opportunities hosted by current employees
• Furnished subsidized housing (for qualified internship/co-ops only)

EEO

CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal EEO is the Law poster and its supplement here.

CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please call 1-800-###-#### option 1 and then option 5, or contact us at ...@cnhind.com.

Read about our company's commitment to pay transparency by clicking this link: pay transparency notice.

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