AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.Job DetailsThe Production Manager will be primarily responsible for the development, engagement, morale, productivity and quality of our 3rd Shift pharmacy production team. ExactCare has important and growing productivity needs expected from our 3rd shift team operating our automated equipment to produce patient's monthly ExactPacks. This also includes doing the quality control viewing and corrections as required. This manager will be the leader that this operation needs to consistently meet increasing production demands at the level of quality our business requires. The right, people centered approach is required for success in this position in addition to being a very quick learner on the technical aspects of our automation operation as well as administration of our inventory management system.
Responsibilities- Learn and achieve hands-on expertise in all areas of pharmacy production including ATP assignment, ATP operation, viewing, corrections primarily with eventual expertise in host administration, extra filling, packaging and inventory management
- Provide coaching and performance management to ensure all ATP/Filling team members meet and exceed expected daily production quantity and quality
- Ensure staffing and flow is correct to hit daily production targets from ATP, through viewing, corrections and the automated extra filling line
- Coordinate and provide training and development to new and existing team members in order for team to be fully cross trained and engaged in a nice variety of activity day to day
- Maintain and use visual management tools to monitor smooth throughput of the pharmacy and elimination of delays and bottlenecks through appropriate staffing adjustments and coaching
- Exhibits the Core Values in their daily work to deliver on our Patient Promise.
- Other duties as assigned.
Skills & Abilities- Front line leadership and people development in a fast pace, high mix environment
- Demonstrated ability to motivate and develop people. Coach, council and issue progressive discipline if needed
- Natural ability to handle stressful situations and change in a positive manner that maintains and enhances morale and individual self esteem
- Industry and continuous improvement experience in a high volume, precise fulfillment / distribution environment
- Analytical capabilities, collecting and using data from business intelligence applications (DOMO, Salesforce, Malvern etc.) to target and implement continuous improvement
Requirements- Ability to work full-time with 3rd shift hours of Monday-Thursday 9:00PM - 7:30AM EST
- At least 3-4 years of supervisory/management experience in a high volume environment
- Experience in employee coaching and performance management
- Documented successes in metrics driven environment and holding teams accountable
- Coreflex and Salesforce knowledge is a plus
- Bachelor's degree (preferred)
- CPhT is a plus
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.