Full Time Production Sorter JOB SUMMARY:The Production Sorter prepares, sorts, tags, and hangs donations for the sales floor and assists customers while providing exceptional customer service. Employment is contingent on criminal background check. ESSENTIAL DUTIES & RESPONSIBILITIES:
- Sort, price, tag and hang donated goods in preparation for stocking the sales floor
- Ensures quality of merchandise and pre-sorts items for salvage
- Meets daily production goals of at least 5 racks, 100 pieces per rack or team goal as approved
- Performs daily and nightly recovery of sales floor
- Assists customers by answering questions and providing excellent customer service
- Maintains in compliance with safety and housekeeping practices and expectations
- Maintains a professional and flexible attitude; Willing to take on different job responsibilities
- Promotes the mission and values of Goodwill
- Performs other duties as assigned
EDUCATION AND/OR EXPERIENCE:
- High School diploma or equivalent preferred
- Prior retail, production, warehouse, material handling or customer service experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to complete tasks and assignments with numerous interruptions and little direct supervision
- Ability to communicate clearly in person and on the telephone
- Ability to understand verbal instructions
- Attention to detail and diligence to meet daily production goals
- Commitment to team building and improvement processes
PHYSICAL REQUIREMENTS:Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys, and/or buttons. Full-Time Employee Benefits:
- Medical, dental, and vision insurance, voluntary life, and short-term disability insurance
- Employer-paid life and long-term disability insurance
- 2 weeks' vacation, 10 days sick per year
- 10 holidays and 2 floating holidays for Admin and Workforce Development, 9 holidays and 4 floating holidays for Retail per year, holidays for the Contracts division is determined according to the government schedule in effect for those locations
- Tuition reimbursement up to 75% of tuition costs and 100% of fees
- 401(k) and 403(b) annual employer contribution
- Gym membership reimbursement, up to $60 quarterly
- Employee Assistance Program (EAP) - free counseling and referral services
- Credit Union membership at MECU and SECU
- 25% Store Discount
WORK ENVIRONMENT:Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.REPORTS TO: Manager on dutyEOE/MFDV