Location: Denver,CO, USA
Department Information
Serving People. Serving Colorado.
The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.
We believeequity, diversity, and inclusiondrive our success, and encourage candidates from all identities, backgrounds, and abilities to apply.We know it's important to support each other, and that means having a healthy balance of work and personal time, andbenefitsthat allow us all to have fulfilling lives.
Watch thistwo-minute videoto learn about how OIT's mission, vision, and values inspire us toprovide solutions that power the services Coloradans rely on every day.
Description of Job
OIT ONLY RECRUITMENT: This recruitment is open only to current fulltime employees of the Office of Information Technology for the State of Colorado. Contractors currently engaged at OIT do not qualify as fulltime employees.
IMPORTANT NOTE:Please review your application to ensure completion. For the most equitable applicant experience, OIT's hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these itemsare not used by OIT's hiring team.
Are you looking for an opportunity to join a team that is part of the Operations Monitoring Center at OIT? As our new Production Support Coordinator I, you will provide expert-level support for mainframe job scheduling, critical application monitoring, and infrastructure environment monitoring; all of which are critical to the services for a large number of state agencies in Colorado.
Daily responsibilities will include:
* Operating and monitoring job scheduling software, including documentation and development of flow charts and manipulation of the job flow.
* Monitoring the infrastructure environment.
* Verifying production schedules against daily schedules.
* Initiating incident response to major issues.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
OIT ONLY RECRUITMENT: This recruitment is open only to current employees of the Office of Information Technology for the State of Colorado. Contractors currently engaged at OIT do not qualify as fulltime employees.
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.
This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:
Minimum Qualifications:
One year of mainframe or computer operator experience.
Substitutions:
* Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
* Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
* If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
Preferred Qualifications:
* Experience with enterprise level network / application monitoring tool (SPLUNK, SolarWinds etc).
* Basic Network experience.
Conditions of Employment:
OIT candidates and employees must comply with any screening procedures in place at state entity locations where they might be required to perform work.
A pre-employment background check will be conducted as part of the selection process.
Positions supporting some agencies such as the Department of Corrections and the Department of Public Safety will also require a pre-employment drug test.
This position may require travel within the specified geographic area, and to locations across the state as needed.
This position may require on-call duties as needed by the position.
Supplemental Information
If this posting indicates remote from anywhere in CO in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.
While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position.There is no form of relocation assistance, financial or otherwise, available for any position.A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.
Our application process and what to expect after you apply are described in the videos foundhere.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the applicationprocess, interviewing, completing any pre-employment testing, participating in theemployee selection process, and/or to perform essential job functions where the requestedaccommodation does not impose an undue hardship. If you have a disability and requirereasonable accommodation to ensure you have a positive experience applying or interviewingfor this position, please direct your inquiries to our ADA Coordinator at ...@state.co.us or call (303) ###-####.
This posting may be used to fill multiple vacancies based upon business need.
The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.