Hi Friend Hope you are doing well Number of position : 5Only Full Time - No C2C and No Contract / No Transfer I, Salman Shaikh would like to share a job opportunity as Production Support Specialist based in Pennington, NJ / Plano, TX (Onsite) location for a Fulltime position. *** In case, if you are not comfortable with this location, please share your preference with contact details for further requirements ***Kindly find the JD below and let me know if you are available for the same.Production Support Specialist Job Location: Pennington, NJ / Plano, TX (Onsite) Duration: Full time Skill: Production Support Specialist Position Summary:
- As a Production Support Specialist, you will play a crucial role in ensuring the stability and efficiency of our systems by collaborating closely with infrastructure partners, development teams, and other stakeholders.
- You will be responsible for analyzing and troubleshooting issues, managing incidents and problems, and following up for timely resolution.
- The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be capable of working collaboratively as part of a team.
Key Responsibilities:
- Collaborate with infrastructure partners and development teams to resolve production issues promptly.
- Analyze and troubleshoot system issues to identify root causes and implement effective solutions.
- Triage incidents and follow problem management protocols through to resolution, ensuring minimal impact on business operations.
- Follow up with stakeholders to ensure timely resolution of issues and prevent recurrence.
- Work effectively in a shift-based environment, including rotation weekend support as needed.
Primary Skill:
Secondary Skill:
Tertiary Skill:
Required Skills
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in production support or a related role.
- Strong analytical and problem-solving skills.
- Familiarity with incident and problem management processes.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment and independently.
- Willingness to work in shifts and provide weekend support on a rotational basis.
- Adept with Oracle, Autosys, Unix.
Desired Skills:
- Certification in ITIL or relevant areas.
- Experience with monitoring and alerting tools.
- Knowledge of scripting languages (e.g., Python, Shell).
- Understanding of DevOps principles and practices.
#LI-NS2 Please reply me with your updated resume and required details: Full Name: Best number to reach you: Work authorization/Visa Status: Current Location: Current Compensation: Expected Compensation: Best time to call you: Waiting for your earliest response Thanks & Regards Salman Shaikh +1 781-###-#### (Cell) Boston, MA