Professional Dog Groomer & Stylist
: Job Details :

Rover Oaks Pet Resort is the premier pet resort for boarding, training, grooming, and daycare in Houston and Katy. We are currently seeking an enthusiastic and talented individual with a passion for pet hair to fill the position of Professional Dog Groomer & Stylist at our Houston location near NRG stadium. Groomers receive 50% commission plus tips. *Check out our benefits including paid sick and vacation time!* JOB RESPONSIBILITIES: * Providing pet quality and breed standard cuts to client specifications * Providing professional bathing and spa services * Greeting and engaging with clients in person and on the phone to discuss grooming needs and preferences * Making and updating appointments * Promoting grooming services to current and potential clients * Following all pet health and safety protocols Note: The work schedule for the Pet Groomer & Stylist may include weekends as well as some holidays. QUALIFICATIONS: * A minimum of 2 years experience as a professional groomer and pet stylist is preferred * Knowledge of common breed standard cuts * Hand scissoring techniques * Must be physically able to handle and secure large and small dogs * Successful candidates must have strong customer service and communication skills If you are looking for a rewarding position in a state-of-the-art pet care environment.... this is it! We look forward to hearing from you soon! www.roveroaks.com Equal Employment Opportunity: NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Benefits: All employees can take advantage of free and discounted pet services as well as our 401(k) program with matching funds. Rover Oaks Pet Resort also offers an excellent benefits program for full-time employees including health and dental insurance, life insurance, vision care, and paid sick and vacation time. Qualifications For This Position:Education : Professional Grooming Certifications preferred but not required Experience :

• Professional grooming experience preferred
• Strong knowledge of individual breed standards and breed cuts
• Use of proper scissoring techniques

• Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
• Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
• Work with Grooming Coordinator and Client Experience Representatives to schedule appointments or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
• Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
• Ensure client satisfaction by resolving any customer service issues within your capabilities.
• Ensure the dog has water and a chance to relieve themselves if he or she will be with you for over 2 hours.
• Consult with other departments as needed