Program Aide
: Job Details :

Description:Position Title: Program AideJob Identification:•Immediate Supervisor: Mission Services Manager•EEOC Class: Professional•FLSA Status: Non-exemptSalary: $21.00 - $24.00 per hourJob Summary:The Program Aide provides administrative and program support, and other duties to support assigned Mission Services programs.Duties/Responsibilities:•Maintains participant files and files documents/forms in a timely manner according to program policies, ensures all required documents/forms are filed, and reports any file discrepancies to the Mission Services Manager.•Follows up with placed program participants for retention according to program policies.•Researches job leads and employers online and provides job leads to Coordinators and program participants.•Assists participants with onboarding/orientation activities as needed.•Assists with monitoring and providing support to Occupational Skills program participants.•Assists Mission Services staff with providing supportive services to program participants.•Provides administrative support including making copies, scanning, and preparing packets.•Participates in team meetings with internal staff and outside providers, as appropriate, and communicate individually with team members between meetings in order to coordinate.•Maintains all documentation on assigned programs including up-to-date case notes as needed, updating any required databases, and assembles documentation for billing.•Adheres to program standards and outcomes as outlined in program policies/procedures, program contracts, and referral and accreditation agency standards.•Performs other related duties as assigned.Requirements:Required Skills/Abilities:•Excellent verbal and written communication skills.•Ability to speak/read/write proficient English; Bilingual skills preferred.•Proficient with Microsoft Office/Office 365.•Ability to market and place individuals with disabilities, lack of skills, negative work history, justice-involved, and/or multiple barriers to employment.•Ability to work both independently and collaboratively.•Works well under pressure and with deadlines; ability to multitask.•Excellent time management skills, organizational skills, and attention to detail.•Honesty, integrity, reliability, punctuality.•Thorough knowledge about company's mission and services.•Uphold compliance with all legal, health, and safety guidelines.Required Experience:•High School Diploma.•Valid driver license and insured/reliable vehicle.•Background check.Physical Requirements: •Free from drug and alcohol abuse.Environmental Conditions: •Office.•Off-site meeting locations.Equipment, machines and tools used:•Computer.•Printer•Copy machine.•Phone.Personal Protective Equipment Used - Assigned at orientation/as needed:•Hand sanitizer (available at worksite)•Disinfectant wipes (available at worksite)Additional Info:Please note that this position has a 180 day introductory period.Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. As a Goodwill Industries of Ventura and Santa Barbara Counties Office Staff member, this position requires an extended introductory period of one-hundred and eighty (180) days from the date of hire.