Program Aide (NY HELPS)
: Job Details :

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the Contact tab for the position.Review VacancyDate Posted 11/14/24Applications Due11/29/24Vacancy ID172934* Basics* Schedule* Location* Job Specifics* ContactNY HELPYesAgencyPeople With Developmental Disabilities, Office forTitleProgram Aide (NY HELPS)Occupational CategoryClerical, Secretarial, Office AideSalary Grade13Bargaining UnitASU - Administrative Services Unit (CSEA)Salary RangeFrom $51857 to $63169 AnnuallyEmployment Type Full-TimeAppointment Type PermanentJurisdictional Class Competitive ClassTravel Percentage 0%Workweek Mon-FriHours Per Week 37.5WorkdayFrom 8:30 AMTo 4:30 PMFlextime allowed? NoMandatory overtime? NoCompressed workweek allowed? NoTelecommuting allowed? NoCounty BronxStreet Address 2400 Halsey StreetHuman Resources OfficeCity BronxStateNYZip Code10461Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS:Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.COMPETITIVE MINIMUM QUALIFICATIONS:You must be reachable on the current eligible list or eligible for transfer. Any active transition or promotion list(s) must be exhausted to appoint under the NY HELPS program.70.1 Transfer Qualifications:One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 11 or higher eligible for transfer and determined to be similar by Civil Service.55 B/C Qualifications:Current permanent non-competitive state employees certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.Open Competitive:Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.Subsequent 55b/c Qualifications:A subsequent 55b/c appointment may be considered if you have one year of permanent, contingent-permanent, or 55B/C service in an eligible position allocated to Grade 11. To be considered, you must provide a copy of your letter of eligibility with your response.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and remove from consideration.PREFERRED QUALIFICATIONS:* Ability to manage changing priorities in a fast-paced office* Strong organizational skills* Attention to detail* Project management experience* Excellent communication skills* High proficiency with MS Outlook, Word, SharePoint,, TEAMS, and Excel with understanding of database fundamentals* Strong knowledge of professional correspondence formatting* Ability to proofread and edit all correspondence prepared for signature* Desire to contribute to a team-oriented workplaceDuties Description This Program Aide will provide support to the Metro NY Human Resources Department. The program aide will review NYSTEP, NYBEAS, and PAYSERV transactions to ensure that appropriate guidelines are met before processing in the civil service and payroll systems. The incumbent will complete all employment verification requests, troubleshoots issues with employee compensation and health insurance transactions, and processes W-4s and Retirement System enrollments and changes. Additionally, the incumbent will answer incoming calls, respond to correspondence, handle and/or refer inquiries concerning staff from outside entities and management. The incumbent will also be the liaison for the Performance Evaluation program.Incumbent will perform other tasks as assigned and may be required to travel to the Manhattan Human Resources Office as needed.Posting Link on State Jobs Right under Job description.LinkedIn: Comments Please note:* NYS HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non- competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.* If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.* Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.* All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.* If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice* Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the NYS OPWDD Reasonable Accommodation Unit at (518) ###-#### or Email at ...@opwdd.ny.gov to obtain information and RA forms.* The Office for People With Developmental Disabilities (OPWDD) and it's Division of Fiscal Policy and Management is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.* If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) ###-#### or email ...@opwdd.ny.gov to obtain information and RA forms.NYS Offers Incredible Benefits!* Savings programs such as the U.S. Savings Bond and the College Savings Plan.* Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.* Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.* Life insurance and Disability insurance.* The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis. PaidHolidays and Leave* Thirteen (13) paid holidays each year.* Thirteen (13) days of paid vacation leave initially.* Five (5) days paid personal leave each year.* Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.* Up to three (3) days professional leave each year to participate in professional development events.* Health Care Coverage Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.* Retirement Program Participate in The NYS Employees' Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.Professional Development and Education and Training NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https:// oer.ny.gov/public-service-workshops-progSome positions may require additional credentials or a background check to verify your identity.Name Metro NY DDSOTelephoneFax 646-###-####Email Address ...@opwdd.ny.govAddressStreet 2400 Halsey StreetHuman Resources OfficeCity BronxState NYZip Code 10461Notes on ApplyingPlease submit a cover letter and resume by November 29, 2024, and reference EOA #2024-255 on all correspondence.