The Program Coordinator will coordinate the processes and procedures that will lead to the identification and prioritization of unaccompanied minors, youth, and young adults (YYA) for the Coordinated Entry System (CES) in accordance with the goals of the Youth Homelessness Demonstration Project (YHDP) grant. Candidates must submit application by 12/23/2024 in order to be considered for first round interviews.MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION and/or EXPERIENCE
- High School Diploma/GED.
- Four years of work or volunteering experience in fast-paced customer service, healthcare, education, social or community services or related public-facing sectors. Equivalent combinations of education, various experience and training may be accepted.
- Preference will be given to candidates with work or volunteer experience working with special needs population and/or experience working with youth, high-risk youth or young adults 11-24 years of age. Preferences given to applicants who have experience being a team lead or acting in a leadership role.
CERTIFICATES, LICENSES, REGISTRATIONS
- Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
- Candidate must pass a comprehensive MWVCAA background screening prior to employment.
- Candidate must pass Oregon Department of Human Services criminal background check.
- Basic Life Support/First Aid Certification is required within first 30 days of hire.
- Food Handler's Card or ability to obtain within 30 days.
- Candidate must pass pre-employment and random drug/alcohol screenings.
KNOWLEDGE, SKILLS, AND ABILITIES
- Proficient in the use of Microsoft Word, Excel and Outlook.
- Ability to read, analyze and articulate technical procedures and governmental regulations.
- Must possess excellent planning, organization and time management skills.
- Ability to effectively communicate both orally and in written form.
- Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
- Works collaboratively in guiding the implementation of the Youth and Young Adults (YYA) Marion and Polk Coordinated Entry System.
- Edits staff assessment schedules and coordinates phone, on-site and off-site assessment locations for youth and young adults.
- Tracks client assessment data using Homeless Management Information System (HMIS) and compiles monthly reports via online database and Microsoft Excel.
- Establishes and maintains relationships within social service networks and community partners.
- Coordinates the Coordinated Entry initiatives towards the following goals:
- Establishes practices and procedures in collaboration with the Community Services Program Manager for staff providing homeless assessments to youth and young adults, in partnership with existing system and guidance from Housing and Urban Development (HUD) and local community partners.
- Ensures policies are current and updated to match any changes from HUD around reporting and/or program management.
- Maintains full compliance with all federal, state, grant program and funding requirements, setting high standards for data quality and performance.
- Complies with Quarterly and Annual Report requirements.
- Promotes a safe and healing environment for individuals that are victims of extreme
- Provides support to staff during heightened client interactions aimed towards conflict resolution.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIESThere are no supervisory duties in this position.PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
- Specific vision abilities are required of this position. Frequently required to hear and speak.
- Regularly lift up to 25lbs, occasionally lift up to 50lbs.
- Manual dexterity for handling office equipment.
- Walking short distances, up and down stairs, while carrying supplies.
- Occasionally required to walk and/or hike long distances multiple times a week into camps.
- Required to frequently reach with hands and arms; regularly required to climb, balance, walk stoop, kneel, or crouch.
- Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants.
- Regulates emotions during interactions with escalated clients and staff.
- Regulates emotions and handles pressures of frequent demands for attention, time and work tasks.
WORK ENVIRONMENT
- Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
- Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
- Occasional exposure to bodily fluids and malodorous air. Potential exposure to drug use by unsheltered clients.
- Indoor work environment with frequent interruptions and demands.
- Occasionally exposed to outside weather conditions.
MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) ###-####.*MWVCAA is a Second Chance Employer supporting individuals with criminal records with a fair and equal opportunity at employment. A background check will be conducted for this position. A criminal record will not automatically disqualify an individual from a job, unless there is a specific legal exclusion. MWVCAA will consider convictions as they relate to job duties and responsibilities and consider the length of time since the offense.**This is a partial list of essential duties and responsibilities. To review the full job description, download below.If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at or call 503-###-#### to ask for a HR Team Member.