Salary: $38,985.00 - $72,134.00 AnnuallyLocation : Richland County, SCJob Type: FTE - Full-TimeJob Number: 60009273Agency: State Treasurer's OfficeOpening Date: 10/01/2024Closing Date: 11/1/2024 11:59 PM EasternClass Code:: AH35Position Number:: 60009273Normal Work Schedule:: Monday - Friday (8:30 - 5:00)Pay Band: Band 5Opening Date: 10/01/2024EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from consideration for employment. Please complete the State application to include all current and previous work history and education. Please submit copy of college transcript along with completed application. A resume will not be accepted nor reviewed in lieu of a completed state application to determine if an applicant has met the qualifications for the position.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.Job Responsibilities The State Treasurer's Office is seeking an inquisitive and detail-oriented claims analyst in the Unclaimed Property Program (UPP) that is passionate about our mission of returning unclaimed property to its rightful owners. Provides expertise in the area of claims and customer service.
- Assists customers by phone, in person and virtually with information about the UPP. Performs searches for individuals and businesses searching for unclaimed property, and provides assistance regarding the claim process, including explaining documentation requirements.
- Reviews and approves claims for payment within department guidelines up to $10,000. Performs in-depth research to ensure payment is made to the rightful property owner. Reviews and confirms validity of documents submitted by claimants by reaching out to business partners and governmental entities as needed to ensure appropriate payment of funds.
- Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate.
- Participates in outreach opportunities and other projects to locate individuals with unclaimed property.
- Serves as a backup for other team members as needed to ensure continuity of service to constituents and provides administrative support for Executive office as assigned.
**Multiple candidates may be selected from this posting. Minimum and Additional RequirementsAgency Minimum Qualifications: Bachelor's degree and relevant experience in public administration, claims examination, financial services or a related field.*Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position. Additional Requirements: The State Treasurer's Office promotes a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration.Position requires critical thinking, research skills, detailed documentation and the ability to effectively communicate with the general public including representatives of companies that remit unclaimed property. Excellent written and verbal skills are required. Ability to plan and organize work activities and prioritize task completion according to established schedules and goals. Ability to multi-task and simultaneously navigate multiple on-line computer systems. Proficient in Microsoft Office products and adaptable to learning other proprietary computer systems. Ability to establish and maintain effective working relationships.May require occasional in-state travel and very limited overnight travel. Must be able to safely lift and carry files, books and reports weighing up to 25 lbs. Must be able to sit, stand, and walk for intermittent periods of time. Must be able to reach, bend, and twist at the waist to perform filing, desk work and operate general office equipment. Preferred Qualifications Preferred Requirements: Experience in reviewing legal documents in a financial services or related capacity is preferred. Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work/salary history and education. A resume will not be accepted nor reviewed to determine if an applicant hasmet the qualifications for the position.I acknowledge, per the statement above, that failure to complete all parts of the official application, including supplemental questions, will result in my disqualification from consideration for employment.
02 Tell us what you know about the State Treasurer's Office and its operations. 03 Do you meet the minimum qualifications: Bachelor's degree and relevant experience in public administration, claims examination, financial services or a related field.
04 Describe any experience you have in reviewing and/or interpreting legal documentation. 05 Please explain in detail your experience with interpreting and articulating complex information to customers. 06 Describe your experience in processing complex claims, making payment determinations or similar job responsibilities. 07 Based on the position description, what makes you an ideal candidate for this position? 08 What is your current salary? 09 What is your preferred salary? Required Question