Program Coordinator II, Student Processes (remote)
: Job Details :

Antioch University

Program Coordinator II, Student Processes (remote)

• Staff
• Remote

Antioch University New England

Department: Relational Therapy Division

Reports to: Divisional Administrative Director

Classification: Full-time, non-exempt

Location: Remote, with the ability to travel to campuses and other locations

Compensation: Antioch University offers a competitive compensation and benefits package that includes both direct and indirect pay. The compensation will be based on experience, education, knowledge, credentials, and a consideration of the difficulty and complexity of the position. The hiring range for this position is: $24.00/hr to $25.00/hr.

Position Overview

The Program Coordinator II, Student Processes, provides comprehensive support to students throughout their educational (academic and internship) journey for the Relational Therapy Division. This begins with assisting the admissions process, coordinating and strategizing student onboarding and orientation, managing student sequencing and curriculum changes, and assisting with academic course planning. The Coordinator continuously analyzes processes and strategically implements continuous improvements.

The Coordinator has a commitment to diversity, equity and inclusion in working and collaborating with the Antioch community, and supports a welcoming, respectful and inclusive work environment. The Coordinator collaborates with different University departments and coordinates interdepartmental efforts for student engagement and retention. Additionally, the Coordinator collaborates with faculty, student services, and disability services to address and resolve student issues.

Essential Job Functions

• Monitor and report on faculty-created student development plans for students of concern and or individual program plans for students on specialized tracks.
• Inform and liaise as appropriate with faculty, student services, disability services, Program Directors, and Directors of Clinical Training around student issues and needs for additional support.
• Collaborate with the clinical team to ensure continuity between academic and clinical transitions, addressing student issues and provide necessary support.
• Support all students through pre-conferral and pre-licensure processes in conjunctions with the clinical team.
• Manage the student sequencing and curriculum changes process, monitor degree audit for conferral, track Leave of Absences, Satisfactory Academic Progress, and any program plan revisions.
• Plan, coordinate, and attend as needed engagement events to build community and support staff level advising and support residency planning.
• Assist faculty with planning and coordinating division or program specific events for students such as panel discussions, research symposiums, trainings and workshops.
• Offer comprehensive staff advising to support faculty advisors including course planning, curriculum advising and registration support for students.
• Maintain program website, academic catalog, calendar content, create update and maintain accurate resources in BrightSpace LMS, Google Sites for Programs, Residency, registration and Orientation.
• Engage with admissions, marketing and events teams to plan and implement virtual information days and/or place based events such as conferences and residencies.
• Generate division and program news for various University Resources, such as Newsletters and Social Media sites to ensure new and engaging content.
• Develop and execute ongoing orientation programs for the Relational Therapy Division and academic programs, and certificates.
• Actively track admits and those in the pipeline in collaboration with admissions and program directors, including student services and financial aid, and Veteran Administration benefits as needed.
• Communicate relevant information to new students during the admit process and throughout program onboarding to ensure a welcoming and smooth transition.

Minimum requirements

• 3 years of related experience and a Bachelor's Degree or a combination of education, experience and training.
• Proficiency in Google Suites (drive, calendar, workspaces, docs, sheets, slides), and experience with databases.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication, and interpersonal skills.
• Superior organizational and time management skills.
• Commitment to fostering a diverse and inclusive work environment.

Supervision Received

• Minimal supervision received

Supervision Exercised

• No supervisory responsibilities

Hours of Employment

This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. This is a remote, with occasional travel to campuses and other locations.

Physical Requirements

The essential functions represent the basic job duties that an employee must be able to perform, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Antioch University reserves the right to change the duties of the job description at any time.

Benefits Summary

Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation based on hours worked each pay period (carry-over allowed up to 2.5 days); 12 days per year sick leave (carry-over up to 65 days); 16 paid holidays; tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual. (This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request).

Application Process

Please include a cover letter, resume, and contact information for three (3) references in your application.

Click here to apply.

Coalition for the Common Good (CCG) EEO Statement

The Coalition for the Common Good provides equal employment opportunity to all employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel.

NOTE: The successful candidate for this position will be subject to a pre-employment background check.

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