Program Coordinator
: Job Details :

Every day is an opportunity for you to be a difference-maker for adults with intellectual and developmental disabilities! As program coordinator with Baptist Children's Homes of North Carolina's (BCH) Intellectual & Developmental Disabilities Ministry (I/DDM), you do more than provide support for these special residents. It is about them achieving incredible goals!It is helping them realize dreams!It is witnessing their joy as they grow spiritually!If this opportunity excites you, apply to be program coordintor to I/DDM with BCH! Turn your calling into a career and apply to work at BCH.Learn more at bchfamily.org.Job Title: Program Coordinator to I/DDM Location: Thomasville, NCMethod to apply: bchcareers.orgSUMMARY The Program Coordinator coordinates administrative duties and special projects. Duties include on boarding and orientation of new staff, meeting minutes, maintenance of records, and other administrative duties as assigned. QUALIFICATIONS:* Four years degree in higher education, 2 or more years, experience providing I/DD services, 1 or more years administrative support experience or training.* Excellent verbal and written communication skills, with the ability to positively represent the agency to internal and external contacts.* Must be proficient in Microsoft software applications and data base programs.* Must be organized and able to manage and complete multiple tasks and work independently.* Meets the general qualifications for employment as outlined in the institution's personnel policies.* Has ability to relate to people meaningfully and to function as a member of the I/DDM team.* Education, experience, skills, and abilities compatible with the responsibilities outlined in this job description.ESSENTIAL DUTIES AND RESPONSIBILITIES: * Knowledge and understanding of the program's structure, services, policies and procedures, job performance requirements, and related jobs.* Possess personal characteristics, which will be evaluated: resourcefulness, initiative, adaptability, decision-making skills, relationship skills, understanding of self, physical energy level, creativity, comprehension, emotional stability, and reliability. * Participate as a team member by sharing responsibilities and supporting the I/DDM Director and I/DDM team.* Maintain personal growth and skill development by participating in training opportunities to enhance job performance, scheduling time for independent study, and keeping abreast of emerging trends in administrative and service related practices and procedures.* Perform work, following these guidelines: establishes priorities, sets and evaluates goals and strategies, sets and implements tasks, follows through on assigned tasks, does work accurately, completes tasks promptly, takes care of equipment, and makes use of problem-solving process.* Proficiently operate office equipment required for the position. * Use proper grammar, spelling and punctuation.* Communicate with the public, in oral and written form, in a tactful and effective manner.* Handle phone calls courteously, promptly, and responsibility.* Maintain an orderly and up-to-date filing system.* Demonstrate a responsible attitude, takes pride in work, and maintains an orderly, efficient work area.* Handle confidential information in a professional manner.* Carry out responsibilities assigned by supervisor with competence and minimal supervision.* Respect the cultural and socioeconomic diversity of staff members and residents in care and strives to create a positive relationship within BCH.* Participate in the agency's Performance Quality Improvement (PQI) program as needed.* Must be self motivated, flexible and able to meet deadlines.* Must have excellent organizational skills.* Assist with on boarding and orientation of new I/DDM staff. * Develop training and other materials for the program in conjunction with Director.* Complete licensing applications and materials for I/DDM homes.* Assist Director with conferences.* Assist Director with record audits and other special projects in the homes.* Complete tasks and projects as assigned by I/DDM Director. * Maintain caseload in absence of other Qualified Professionals.* Fill in duties in the homes, as needed.* Assure staff coverage in the Group Homes.PRN Direct Care Coverage:* When QP cannot secure coverage for the group home(s), PC will serve as PRN Direct Service Professional (DSP) and will fulfill the duties of that position as follows:Essential Duties and Responsibilities:* Provides support and supervision in a home environment to enable the residents to participate in community activities, social interactions in the home, and participate in a supportive, therapeutic relationship where the primary purpose of the service is care, habilitation, or rehabilitation.* Provides treatment interventions to ensure that the residents acquire skills necessary to compensate for or remediate functional problems as outlines in the person-centered plan.* Provides supervision, both on an individual and group basis, oversees residents daily activities and personal care, assisting and supervising as needed. * Provides Christian role model and spiritual guidance and a Christian environment to include devotions and regular church attendance.* Prepares and provides well balanced meals as outlined by the agency's menus and daily nutritional requirements of residents. * Establishes structure in the home to enable the residents to learn responsibilities and to become functioning members of the home. * Generates an atmosphere which helps each resident feel accepted and respected as a group member. * Maintains a safe home environment including instructing group in safety, fire prevention, fire drills and evacuation plans per policy and procedure. * Plans events for residents, including informal social time, special events and group activities as outlined by the QP, maintaining the required weekly amount of 14 hours.* Complies with safety in accordance with OSHA, food program, sanitation, building code, accreditation standards, and N.C. licensing requirements.* Provides transportation for residents to events, including but not limited to school, work, church, and medical appointments.* Purchases food, supplies, and equipment to meet the needs of each resident according to schedule maintained in group home and upon approval by the QP. * Greets visitors in a positive and hospitable manner.* Provides attention to the medical and dental health needs of each resident as outlined in policies and procedures and directed by the QP.* Maintains agency vehicle in good operating condition by ensuring regular maintenance service. Report any repairs needed to the QP.* Teaches weekly life skills curriculum to residents and allows for group participation and learning.* Meets the general qualifications for employment as outlined in the Institution's personnel policies.SUPERVISION:* Works under the direct supervision of the Director of Intellectual and Developmental Disabilities Ministry.* Participates in new staff orientation which is scheduled and conducted by the supervisor.* Participates in 90-day and annual performance evaluations.* Shows initiative and creativity through efforts to attain goals established during evaluation conferences.* Maintains an open line of communication with supervisor. Requests conferences, as needed, to be able to perform tasks effectively.* Participates in staff training opportunities provided by the Institution as requested by the supervisor.EQUIPMENT:Ability to operate standard office equipment such as copier, computer, fax, scanner, calculator, etc. Ability to effectively utilize Word, Excel, Power Point, data base programs and email applications.LANGUAGE SKILLS:Ability to read, analyze, and interpret general information. Ability to effectively communicate with others, including managers, clients, family members, staff, and the general public. CONTACT WITH OTHERS:Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected.MATHEMATICAL SKILLS: Good mathematical skills to calculate figures as needed.MENTAL / VISUAL / AUDITORY DEMAND: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in person and on the telephone. CONFIDENTIAL DATA:Complies with HIPAA and agency policies and procedures concerning confidentiality, including financial information and all aspects of client information, which include case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, use hands and fingers, walk, reach with hands and arms, and occasionally lift 15 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions.