Program Coordinator
: Job Details :

Description:Position Title: Program CoordinatorJob Identification:•Immediate Supervisor: Mission Services Supervisor•EEOC Class: Professionals•FLSA Status: Non-exemptSalary: $25.00 to $29.00 hourlyJob Summary:The Program Coordinator provides case management, coordinates services and referrals, and provides direct services for program participants. Please note that this position has a 180 day introductory period.Duties/Responsibilities:•Plans and coordinates services for participants who have disabilities or are economically disadvantaged. •Participates in recruiting and reviewing referrals for eligibility. •Completes intake and orientation for individuals accepted for services. •Completes WIOA (Workforce Innovation & Opportunity Act) application, enrollment, goal forms and eligibility paperwork. •Inputs WIOA applications, enrollments, goal, case notes, exit, and supportive service information into CalJobs database system. •Establishes and maintains working files. •Completes and submits all documentation required for individual files. •Assists individuals in establishing goals, expressing preferences, and resolving problems as well as linking participants to resources in the community, moving towards meeting contract measures, common measures and outcomes. •Develops participant-driven Individual Service Strategy (ISS's), plans and exit strategies. Updates the ISS monthly. •Serves as liaison with representatives from County staff, other service providers, and families. •Reports individual progress through ISS updates, case notes, telephone contacts, and meetings. •Consults with program manager about workforce engagement and employment services, including suitability of placements, and level of intervention a participant may need. •Connects participants to workshops, work experience, educational and employment activities. •Participates in individual record reviews, internal file audits, county monitoring and quality assurance reviews. •Assists individuals with wraparound service referrals related to benefits, healthcare, housing, and childcare needs and other supportive services including applying for new benefits or services. •Advocates for individuals and reports suspected violations of rights or abuse. •Participates in team meetings with internal staff and outside providers, as appropriate, and communicate individually with team members between meetings in order to coordinate.•Maintains all documentation on assigned cases including up-to-date case notes, updating any required databases, completely required reports, and assembles documentation for billing.•Adheres to program standards and outcomes as outlined in program policies/procedures, program contracts, and referral and accreditation agency standards.•Performs other related duties as assigned.•Develops and continues relationships with employers, community organizations and leaders to assist participants in gaining and/or maintaining employment. •Understands and utilizes local labor market information to help individuals make informed career choices. •Implements relationship-building strategies with employers including presentations, special events, employer acknowledgement, and networking. •Monitors work experience worksites and participants, develops training plans, and attends a performance evaluation with the participant and the site supervisor. •Assist Mission Services participants in finding employment or entering post-secondary education.Requirements:Required Skills/Abilities:•Excellent verbal and written communication skills.•Ability to speak/read/write proficient English; Bilingual skills preferred.•Proficient with Microsoft Office/Office 365.•Ability to market and place individuals with disabilities, lack of skills, negative work history, justice-involved, and/or multiple barriers to employment.•Knowledge of the local labor market.•Ability to work both independently and collaboratively.•Works well under pressure and with deadlines; ability to multitask.•Excellent time management skills, organizational skills, and attention to detail.•Honesty, integrity, reliability, punctuality.•Thorough knowledge about company's mission and services.•Uphold compliance with all legal, health, and safety guidelines.Required Experience:•High School Diploma.•Valid driver license and insured/reliable vehicle.•Background check.Required Experience:•Bachelor's degree or experience in job placement/staffing or working in youth services.•Valid driver license and insured/reliable vehicle.•Background check.Physical Requirements: •Free from drug and alcohol abuse.Equipment, machines and tools used:•Computer.•Printer•Copy machine.•Phone.Personal Protective Equipment Used - Assigned at orientation/as needed:•Hand sanitizer (available at worksite)•Disinfectant wipes (available at worksite)Additional Info:Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.