Location: Chicago,IL, USA
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.Location680 Lake Shore DriveJob DescriptionGeneral Summary:The Program Coordinator of Mobile Health is responsible for coordinating the day-to-date operational and administrative functions of and serving as primary contact for the Mobile Health Program within the Patrick M. Magoon Institute for Healthy Communities at Lurie Children's. This position works closely with department leadership and other divisions and programs within the hospital to ensure seamless delivery of quality health services in the communities of Chicago to help improve access to care for all children. Responsibilities include receiving, reviewing and processing patient registration packets from schools and community partners, ensuring accurate patient scheduling in Epic and assisting with registration during mobile visits. The coordinator communicates with families and the Mobile Health team to assess healthcare needs, processes patient paperwork post-visit and collaborates with internal partners for mobile visit scheduling. This position is responsible for engaging mobile health community partner organizations, tracking metrics and data, conducting evaluations/surveys, identifying challenges, and building relationships across other departments/divisions. Additionally, the role involves maintaining inventory of supplies, troubleshooting operational issues, tracking and reporting program data and promoting the Mobile Health Program at community events throughout Chicago.Must be flexible to work evenings and weekends as needed to support mobile visits and community events, with a hybrid schedule that includes a blend of in-office, at-home and community-based work.The Patrick M. Magoon Institute for Healthy Communities serves as the hub for all community-focused initiatives at Lurie Children's. The Magoon Institute is responsible for aligning the Medical Center's clinical, research, education and advocacy expertise with community engagement, while supporting people, programs and partnerships that advance community health and health equity. This team provides engagement opportunities for employees, physicians and trainees and leads the development and execution of Lurie Children's Community Health Needs Assessment and Implementation Strategy. The Magoon Institute partners with clinical, public health and community outreach leaders and experts across the Medical Center to work towards the goal of advancing health equity and racial justice, and improving health and wellness for infants, children, adolescents and their families across Chicago.We are committed to promoting diversity, equity, inclusion and multiculturalism. Our mission to advance health equity starts with our commitment to build a diverse team representative of the communities we serve. We embrace and invite diversity in race, gender, sexual orientation, religion, ethnicity, national origin, disability status, age, socioeconomic status and all the other facets of our humanity.Job Functions:Collaborate with internal and external partners, including community leaders, healthcare professionals, researchers and public health practitioners to identify health priorities and develop community health and engagement strategies.Coordinate the planning, development, implementation and evaluation of community health and engagement initiatives, programs and events within the Magoon Institute under the guidance of senior staff and manager, keeping in mind community priorities, community health strategies and organizational mission.Act as contact for Lurie Children's with community partners, residents and marginalized populations across Chicago neighborhoods, particularly those disproportionately affected by health inequities. Build and maintain strong relationships with community-based organizations, schools, libraries, parks, places of worship, businesses, and service providers.Support coordination of community and city-wide convenings, trainings and workshops as well as assisting with action planning, ensuring diverse representations from various backgrounds and lived experience.Coordinate program logistics, track project expenditures, facilitate meetings and events and maintain project materials and documentation to ensure timely and budget-conscious deliverables.Prepare regular status reports on project progress, outcomes and impact.Support administrative tasks such as scheduling meetings, booking conference rooms/space, making copies, preparing meeting supplies, taking notes and compiling key takeaways, decisions and action items.Assist in the development and implementation of communications, marketing and/or social media efforts for specific community health and engagement initiatives and education, including the delivery of presentations to various audiences.Support program evaluation through data collection, gathering participant feedback, and monitoring outputs and outcomes to measure effectiveness and demonstrate impact.Assist in facilitating connections between Lurie Children's healthcare providers and community partners to ensure access to health education and resources for children and families. Engage Lurie Children's leaders, employees, physicians, and trainees in community health efforts.Assist in grant and philanthropic applications and reporting to funders, as well as fundraising efforts under the guidance of senior staff, manager and dept leadership.Facilitate trainings, provide support and assist with human resource processes for program assistants, students, interns and volunteers.Attend and contribute to regular check-ins with leadership, managers, staff and collaborators, and attend team and department meetings. Perform other duties as assigned.Knowledge, Skills and Experience:Associate degree required. Bachelor's degree in a related field preferred. A combination of education and/or experience may be considered in lieu of the degree when the experience is directly related to the duties of the job.Minimum of 2 years of experience in community health programming or engagement, education, healthcare/public health, administration, or related field required; experience with project coordination preferred.Fluent in Spanish (verbal and written) preferred.Knowledge of the Epic EHR system preferred.Strong project coordination experience and organizational skills required.Flexibility to work on evenings and weekends, travel throughout Chicago likely.Good interpersonal, verbal and written communication, problem-solving, organizational and time management skills with the ability to prioritize and delegate tasks effectively.Intermediate proficiency in Microsoft 365 software required. Experience with database management and survey software and tools preferred.Demonstrated ability to manage multiple projects.Ability to collaborate with individuals from different backgrounds and disciplines and build relationships across all levels of the organization.Ability to take initiative, work independently and be self-directed.Commitment to health equity, diversity and inclusion, racial justice, evidence-informed policy and practices, data-driven advocacy and community-driven processes.EducationAssociate's Degree (Required)Benefit StatementFor full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer matchVarious voluntary benefits:Supplemental Life, AD&D and DisabilityCritical Illness, Accident and Hospital Indemnity coverageTuition assistanceStudent loan servicing and supportAdoption benefitsBackup Childcare and EldercareEmployee Assistance Program, and other specialized behavioral health services and resources for employees and family membersDiscount on services at Lurie Children's facilitiesDiscount purchasing programThere's a Place for You with UsAt Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.Support email: ...@luriechildrens.org#J-18808-Ljbffr