Job Summary
The Program Director provides administrative direction, evaluation, and coordination of the functions and activities of the Center for Transgender Medicine and Surgery (CTMS). The Program Director is responsible for establishing short- and long-term goals and objectives in line with Mount Sinai Health System (MSHS) as well as ensuring compliance with federal, state, and city regulatory agencies. The incumbent provides leadership regarding the daily operations of the CTMS and is the liaison to other departments providing transgender medicine and surgery across the health system. The Program Director's focus will be on the quality of CTMS care and financial status of the Center. The Program Director will identify potential funding opportunities including foundational and government grants and will reinforce efforts to expand the continuum of care of our patient population from pediatrics to geriatrics.
Duties and Responsibilities
Provides administrative direction and coordination in the formulation, interpretation, and administration of current and long-range policies and procedures for the Center for Transgender Medicine & Surgery (CTMS).Provides direct oversight to the MSH CTMS support staff and indirect oversight of CTMS program staff at other facilities.Oversees a multi-disciplinary team to establish a strategic plan for CTMS over the next 3 to 5 years.Updates the CTMS mission, vision and goals and ensures staff are included in the development of these components of the program; disseminates the information on a regular basis and ensures that CTMS operations are consistent with the overall program goal.Assures compliance with regulatory, insurance, and ethical standards regarding safety of patients, employee, and property; identifies contingency plans for potential risks; working with the quality review teams across the system ensures an effective and efficient review process has been implemented and operating at CTMS treatment sites.Encourages collaboration among divisions to effectively coordinate and implement operational activities; facilitates and encourages effective communications across functional areas of CTMS including 4 hospitals, ambulatory surgery units and a multitude of primary and specialty care facilities.In collaboration with the Sr Director and the Executive Director provides program promotion through attendance at outreach events, educational seminars etc. that include transgender medicine and the transgender community.Develops insurance contracts for commercial and non-commercial patients to access the services of CTMS; Ensures enrollment of providers into the accepted plans to expand the continuum of care of CTMS patients and improve access.Plans budget needs by analyzing short- and long-term program plans; collaborates with the IAM Senior Financial Director to assure the completion of the annual budget and subsequent monitoring of the financial status of the department.In collaboration with the Sr Director of Finance the incumbent creates, monitors, and implements necessary operational modifications to maintain a solvent P&L. Creates the financial statements for CTMS including the P&L, business plans, etc.Implements quality assurance programs and oversees monitoring activities to meet standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare (JCAHO), Commission on Accreditation of Rehabilitation Facilities (CARF), and New York State and City Department of Health. In collaboration with the Quality lead for CTMS, ensures all standards are met at every CTMS site.Establishes systems and organizational structure to support the overall vision and strategic direction of the department as well as assessing and identifying operational strategies, performance metrics, dashboards, and financial opportunities to execute. Creates KPI's specific to CTMS for monitoring and evaluation in collaboration with the IAM Sr. Director of Monitoring and Evaluation.Oversees the integration of the transgender medicine fellowship into the academic flows of the Icahn School of Medicine, creating curriculums, rotations, etc. with collaborating departments.Under the direction of the Executive Director, establishes goals and objectives for research opportunities that include a transgender cohort of potential participants; assists in coordinating efforts to complete scholarly journal articles and other publications completed by CTMS staff.In collaboration with the Executive Director creates, maintains, and expands the CTMS primary care network beyond the current 15 now identified as network providers.Directs operations within the department; uses data and fact-based problem-solving techniques to improve processes and outcomes.Plans, develops, and/or maintains departmental standard operating procedures; regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.May provide leadership for more junior staff members in the form of ongoing training.Education Requirements
Bachelor's Degree required, Master's preferred, or equivalent combination of relevant work experience and education.
Experience Requirements
7+ years of experience in healthcare finance or administration; experience in strategic planning and execution, formulating policy, building and developing financial plans, managing resources and leading successful teams.
Job Type: Full-time
Pay: $111,099.88 - $173,771.88 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
Experience:
- Healthcare Administration: 7 years (Preferred)
- Healthcare Finance: 7 years (Preferred)
Work Location: In person
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