Program Engagement Coordinator
: Job Details :

Overview

TruePani Inc., a water quality consulting firm, is seeking a program engagement coordinator to join a passionate team of engineers, public health professionals, data analysts, and communications personnel tackling water quality projects focused on reducing lead in drinking water. The Program Engagement Coordinator will amplify public health messages, oversee the flow of communication between various stakeholders, and be responsible for project awareness and strategic communications goals.

The position is full-time and based from our Knoxville, TN office. Typically three days per week are worked in office and two have flexibility for work from home.

Responsibilities

Most of the work for this role will be on projects within TruePani's lead in drinking water project portfolio. The individual in this role will work with the larger project management team to encourage program participation for testing in lead in drinking water at schools and child care programs.

The engagement coordinator will devise strategies to build positive relationships with potential program participants (e.g., school and child care facilities that are eligible for free lead testing) that translate into participation.

Responsibilities include:

• Performing research and data analysis to identify gaps in existing communications materials
• Finding new leads and opportunities
• Creating educational and promotional materials (emails, reports, flyers, videos) on lead in drinking water (testing, training, taking action)
• Training and overseeing team members that are conducting outreach (cold calls, emails)
• Engaging with potential program participants and partners through calls, correspondence, or face-to-face interaction to offer products and services and provide education
• Tracking outcomes of communications to ensure that goals are met

The coordinator must answer potential participant inquiries and address issues and concerns, resolving them promptly and efficiently.

Successful individuals in this role are highly motivated and able to work both within teams and independently. Candidates should be able to anticipate work that needs to be completed and be able to “wear many hats” by assisting with various responsibilities within a small team.

Basic Qualifications

• Bachelor's degree in relevant field such as public health marketing, marketing, communications and at least one year experience in, or equivalent combination of education and work experience.
• Ability to manage multiple tasks simultaneously
• Technical writing and document creation
• Data analysis, management, visualization, and reporting

Preferred Qualifications

• Experience with social marketing for projects and programs in the public health, safety, environment, or community wellness sectors.
• Experience in recruiting participation for a project or program.

About the Company

TruePani Inc. is a trusted subject-matter expert in lead in drinking water and clean transportation technologies. TruePani has a strong reputation for providing cost-effective solutions to challenging environmental problems and contributing to the community through outreach and educational events centered around environmental issues and public health.

Founded in 2016, TruePani is a 100% female-owned small business with DBE certification and an excellent company culture. Benefits to eligible employees include health, vision, and dental insurance, a mental health and fitness stipend, unlimited PTO and 11 company holidays, and paid parental leave.

To Apply

Please email a resume and cover letter to ...@truepani.com