Ready to be the driving force behind exceptional client experiences?
Bottom Line Up Front…Here's how to Apply:
Please send your resume and a 3-minute video to ...@decker.com. The video should include:
- Why you see yourself as a fit at Decker
- Which of our Core Values is your favorite and why
- Anything else you think we should know
To be considered for this role, please submit your application as outlined above. Applications that do not adhere to the guidelines will not be reviewed.
What You'll Be Doing
- Effectively lead, manage, and deliver both virtual and in-person communications training and coaching for open enrollment and corporate clients
- Develop and maintain mastery of the technical skills necessary to deliver best-in-class virtual communications solutions on various virtual platforms including Zoom and WebEx
- Provide superior client service by customizing corporate programs (modifying content and exercises) as needed to the specific roles, responsibilities, communication challenges, and needs of the participants
- Partner with RM (sales) team to expand business with corporate clients, including identifying opportunities through client connections and organic social media, passing along leads, and making connections to new client partners
- Continue to develop skills and competencies in new programmatic solutions and as part of ongoing career growth/development
- Represent Decker and be an advocate for our mission and vision
- Be responsible for maintaining a stellar client experience and upholding the reputation of the company
- Attend trainings and workshops provided by the team to uplevel your skillset
- Attend company-wide team meetings, huddles, and events
- Collaborate on other internal committee or project-based work as assigned
What You Bring
- Minimum of 5 years of recent corporate work experience
- Bachelor's degree or equivalent corporate work experience required
- Exceptional communication using the Decker Method
- “Get it” factor: adaptable, flexible, highly attuned to team and client news
- High degree of professionalism, thoughtfulness, strong communication, and interpersonal skills
- Proficiency in Zoom and have experience sharing slides on it or other video conference platforms
- Ability to travel for in-person work
- Contribute ideas to the team and collaborate to solve problems effectively
- Drive individual projects with ownership and initiative
- Week-to-week scheduling flexibility
What We Offer
- Annual exempt salary range of $69,000 - $75,000 based on qualifications for a part-time work week of 2.5 days
- The benefits package includes everything you'd expect: health, dental, vision, 401k, HSA, FSA, and long-term disability.
- Compensation programs, including PTO, paid holidays, and wellness days, along with office reimbursement, technology provisions, and more!
- Work/life benefits for all employees, including remote onboarding, virtual program opportunities, flexible scheduling, and so much more!
- Community programs with semi-annual Team Meetings for ongoing professional development
Work Environment Summary
This role works 2.5 days per week and is a salaried, part-time role with the capacity to work weekend programs as needed. This position requires the ability to sit and work at a computer keyboard for extended periods of time and also requires the ability to lift up to 30 lbs. and stand for extended periods of time. Travel is frequent and required. Candidates in the immediate San Francisco Bay Area, Midwest, or Central Timezone cities (e.g. Chicago, Dallas/Fort Worth, Kansas City, Oklahoma City, St. Louis, etc.) may be given preference.
About Us
Decker Communications is a training, coaching, and consulting firm that empowers leaders to connect, influence, and inspire. For more than 40 years, Decker has transformed the way that leaders communicate to positively impact their teams, firms, industries, and communities. The power of the programs is rooted in The Decker Method, a framework that focuses on the experience you create – both what you say and how you say it.
This role functions as a client-facing delivery expert for Decker Communications and our programs. Program Leaders are responsible for:
- Motivating, inspiring, and transforming people by effectively coaching 1-2 day communications training programs both virtually and in-person.
- Translating our Decker Method to a variety of clients across industries in programs and one-on-one coaching
- Creating a best-in-class client experience and learning environment, both in person and virtually
- Working as partners with our relationship managers to tailor programmatic solutions and create the best possible client experience
- Sharing relevant intel and insights from our clients
- Keeping abreast of communication trends and best practices
Decker Communications, Inc. is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.