Salary: $42.48 - $70.95 HourlyLocation : Rochester, MNJob Type: Regular Full-TimeDepartment: Adult & Family ServicesOpening Date: 12/30/2024Closing Date: 1/13/2025 11:59 PM CentralFLSA: ExemptHours of Work: 8 a.m. to 5 p.m. Monday through FridayUnion: Non-contractOlmsted County has earned the 2023 and 2024 Best Places to Work - Southeast Minnesota designation. Minimum Qualifications of Education and ExperienceBachelor's degree from an accredited college or university and four (4) years of full time, paid experience in a similar position as listed in the work functions.ORMaster's degree from an accredited college or university and three (3) years of full time, paid experience in a similar position as listed in the work functions.ORCombination of education and experience equivalent to eight (8) years of experience in a similar position as listed in the work functions.Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.Required Special Qualifications:Aging & Care Coordination:Certification as a Public Health Nurse in Minnesota is required within six (6) months of employment.Desirable Qualifications:Adult Behavioral Health:Licensure as a Mental Health Professional (LICSW, LPCC, LP, LMFT) in the State of Minnesota is required within one (1) year of employment to oversee clinical programs and sign off on targeted case management within the Adult Behavioral Health Unit (ABHU). Nature of Work Under the general supervision, supervises staff and programs that work with individuals that have intellectual, developmental, and physical disabilities. Manages current programs, develops and implements new programs; monitors, reviews and evaluates program standards to ensure program goals are met; trains and orientates new staff; interviews clients pertaining to cases involving difficult situations and performs related work as required. May act as a mentor or lead worker for other Program Managers. Leverages the strengths of team members, clarifies roles and responsibilities, and develops employees to reach optimal goals. Supports a diverse, respectful, and inclusive workplace. Examples of Work
- Leads individuals and teams, builds and maintains engagement, and nurtures a culture of growth to promote a work environment where every employee can reach their full potential.
- Recommends hiring, promotions, and assignments for team members, and provides regular and timely feedback. Manages employee performance, documentation, and disciplinary actions.
- Develops and implements new programs, including program goals and objectives, based on identified gaps and client needs
- Evaluates programs and implements improvements based on client impact and identified gaps in service
- Develops and implements improvements to procedures based on work process evaluation
- Monitors and evaluates program budget needs including approval of expenses and appropriate use of resources
- Reviews and monitors individual case records to assure compliance with policies, rules and regulations of County, State and Federal agencies
- Attends training. board meetings, agency committees or other committees as assigned by Director
- Performs related duties as assigned
Knowledge, Skills and Abilities Required
- Thorough knowledge of the principles, techniques and practices of social work and social work supervision
- Thorough knowledge of the federal program for social services as expressed in the Social Security Act
- Thorough knowledge of the functions of other social services and financial agencies
- Thorough knowledge of state social services programs
- Considerable knowledge of social and economic problems
- Considerable knowledge of the laws relevant to social service programs
- Knowledge of basic project management principles
- Knowledge of the principles of supervision
- Skill in analytical thinking, problem solving and systems thinking
- Skill in teamwork and interpersonal interaction
- Skill in the use of computers and technology
- Ability to supervise and direct the work of others
- Ability to evaluate performance and foster professional development in others
- Ability to effectively organize and prioritize workload
- Ability to establish and maintain effective working relationships with others
- Ability to analyze process functions, develop effective solutions and manage implementation of changes
- Ability to work in a team-oriented, collaborative environment
- Ability to communicate effectively, both orally and in writing
Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:Function:24% or Less25% - 49%50%-74%75% or moreOffice environmentXExposure to weather, extreme heat/coldXSittingXStanding, walking, reaching, crouching, kneelingXRepetitive hand movementsXTyping/date entryXTalking, hearingXOperate vehicleXClose vision, color visionXDistance vision, depth perception, field of visionXSedentary (exert up to 10 pounds of force)XLight effort (exert up to 20 pounds of force)XMedium effort (exert up to 50 pounds of force)XAn Equal Opportunity EmployerProvisional employees are eligible for benefits if employment is projected to be 12 months or longer and work at least 40 hours per pay period.This document is a brief Summary of Benefits for Olmsted County Employees on the Paid Time Off Program.Paid Time OffEmployees over .5 FTE accrue Paid Time Off (PTO) based on their length of service as follows:First year to 5 years of service - accrue up to 23 days6 to 10 years of service - accrue up to 25 days11 to 15 years of service - accrue up to 27.5 days16 to 20 years of service - accrue up to 30 days21 to 26 years of service - accrue up to 32.5 daysOver 26 years of service - accrue up to 35 daysEmployees begin accruing PTO on their first day of work and can use it as soon as accrued with supervisor approval.Flexible Time LeaveAll regular, full-time employees and part-time employees who are scheduled to work at least twenty (20) hours or more per week on an ongoing basis shall receive up to 24 hours (prorated by FTE) of paid FTL at their regular base pay each calendar year.Commencement of Employment # of FTL HoursBetween January 1 and June 30 24 HoursBetween July 1 and August 31 16 HoursBetween September 1 and November 30 8 HoursBetween December 1 and December 31 0 HoursPaid HolidaysOlmsted County recognizes the following legal holidays:New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve (4 hours when December 24th falls on a Monday - Thursday only), Christmas DayEmployee Health and Insurance BenefitsHealth, Dental, Vision, Basic Life, Health Care Spending Account and Dependent Care Spending Account benefits become effective the first of the month following 30 days of employment.Health InsuranceThe self-insured Olmsted County Employees' Health Plan is administered by Medica. Under the plan, eligible employees and their dependents have access to all providers in the Medica Health Plan Solutions network, including Mayo Clinic and Olmsted Medical Center. Members have access to a travel network through First Health.The plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, 80% co-insurance on most services (after deductible) and access to Nice Healthcare, which offers no-cost virtual and in-home appointments, labs, x-rays, and more.There is a base in-network deductible of $1,500/person, $4,500/family with the opportunity to earn a reward to lower the deductible to $500/person, $1,500/family. The in-network out-of-pocket maximum is $3,000/person, $6,000/family for those who earn the reward.Coverage is available for employees and their eligible dependents.The monthly rates for healthcare coverage are as follows:Health Insurance RatesSingle health coverage monthly cost to the employee is $110.00 per month or $55.00 per pay period. Employee Plus Children monthly cost to the employee is $500 per month or $240 per pay period. Employee Plus One coverage monthly cost to the employee is $546.00 per month or $273.00 per pay period. Family coverage monthly cost to the employee is $690.00 per month or $345 per pay period.Nice HealthcareNice Healthcare is an additional healthcare option for employees on our health plan. The plan includes virtual and in-home care, primary care, convenient medication delivery, lab work and diagnostics, and comprehensive family care. Coverage is available for employees on the health plan (and their benefits-eligible dependents) all at no cost to employees.Prescription Drug PlanThe Olmsted County Employees' Health Plan prescription drug benefit is part of the health plan and is administered by Alluma. Covered prescriptions are based on the Alluma Advantage Formulary. The plan contracts with Express Scripts to provide a national network. This allows members to receive prescriptions conveniently at home, or across the country, for the same co-insurance amount. Prescription co-insurance is 25% or 40% depending on whether the prescription is formulary or non-formulary, with the opportunity to lower co-insurance through mail order. Prescriptions are subject to minimum and maximum charges. Both retail and mail order prescriptions apply toward an annual $2,400/person or $4,800/family out of pocket limit.Dental InsuranceThe Olmsted County Dental Plan is self-insured and administered by Delta Dental. Coverage includes Diagnostic & Preventive Services - 100%; Basic Services - 80%; Major Restorative Services - 50%; and Orthodontics - 50%. Lifetime maximum for Orthodontics is $1,500 per eligible dependent child. Diagnostic and Preventive Services do not apply to the yearly individual maximum benefit of $1,500. There is a $50 deductible per family member per year, with a maximum of $150 per family. The deductible does not apply for Diagnostic and Preventive Services.Coverage is available for employees and their eligible dependents.Single dental coverage monthly cost to the employee is $0.00 per month. Employee Plus One coverage monthly cost to the employee is $19.00 per month or $9.50 per pay period. Family coverage monthly cost to the employee is $47.00 per month or $23.50 per pay period.Life InsuranceThe County paid Basic Life Plan is group term guaranteed issue life insurance up to two times employee's annual salary rounded to the nearest $1,000 to a maximum of $300,000. Olmsted County also pays 100 percent of enrolled dependent coverage costs for the following life benefits: Spouse: $2,000Children up to age 26: $1,250Voluntary Life InsuranceThe cost of employee and spouse Voluntary Life Insurance coverage is determined by age and the amount of coverage. This coverage would be in addition to what employees receive under the Basic Life Plan.New employees who enroll within 30 days of eligibility may select up to $250,000 in life insurance coverage and up to $50,000 for their spouse without answering any health questions. Employees may apply for additional life insurance in $5,000 increments up to a maximum of $500,000. Spouses may apply for additional life insurance in $5,000 increments up to a maximum of $250,000.New employees can also elect child life insurance without having to answer any health questions. The cost of life insurance is $1.30 per month, regardless of the number of children covered. The coverage amount is $10,000 per child.PERA Life InsuranceEmployees can purchase guaranteed issue group term life insurance coverage through the Voluntary Group Life Plan with the National Conference on Public Employees Retirement Systems (NCPERS) in which Olmsted County is a participant. It is underwritten by The Prudential Insurance Company of America and administered by Member Benefits.Cost is $16.00 per month with no medical questions asked.Short Term Disability InsuranceThe County provides a short-term disability benefit of 80 percent pay replacement for up to 150 calendar days based on medical need. Short-term disability benefits are effective on the 181st calendar day of employment and are pro-rated based on the eligible employee's Full Time Equivalence (FTE).Long Term Disability InsuranceThe County provides 40 percent pay replacement coverage. Employees have the option to purchase an additional 26 2/3 percent pay replacement coverage for a total of 66 2/3 percent. Long-term disability benefits are effective on the 181st calendar day of employment.Employee Assistance ProgramDeer Oaks, Olmsted County's Employee Assistance Program (EAP), is a confidential service to help employees and their families address work and life issues. Online and telephone resources are available 24/7/365. Flexible Spending AccountsEmployees have the option of using one or both flexible spending accounts provided through Olmsted County to pay for out-of-pocket health care expenses and day care expenses with pretax dollars.Health Care Spending Account limit is $3,200.Dependent Care Spending Account limit is $5,000.Blood Assurance ProgramA Volunteer Blood Donor Program through Mayo Clinic Blood Bank is available to employees. It covers the employee and family for all red blood cell products.Workers CompensationAll employees are covered by Workers Compensation insurance while performing County business.RetirementOlmsted County and employees pay into the Public Employees Retirement Association (PERA) as follows:General Plan: Employee Share is 6.50%, County Share is 7.50%Police & Fire Plan: Employee Share is 11.80%, County Share is 17.70% Correctional Plan: Employee Share is 5.83%, County Share is 8.75%General Plan members pay into both PERA and Social Security. Deferred Compensation PlansOlmsted County employees may choose to participate in Deferred Compensation Plans (457 Plans) offered through: Empower Retirement Services, VOYA Financial, Nationwide Retirement Solutions, and Minnesota Deferred Compensation Plan.Years of Service AwardsOlmsted County recognizes employees for milestones in their years of service (5, 10, 15, 20, 25 and above).Direct DepositAll employees are paid bi-weekly. Employees' paychecks are electronically deposited directly into employees' bank accounts, avoiding situations like late checks or inconvenient trips to the bank.United Way DonationIf an employee requests, the County will deduct contributions to United Way through payroll deduction.Staff Development ProgramThe Staff Development Program offers courses online and in the classroom. The purpose is to train and retain employees through educational opportunities.Tuition ReimbursementOlmsted County offers tuition reimbursement for college courses of 80% or $3,000 (whichever is less) per year with prior approval from supervisor and Human Resources for job-related courses.Olmsted County has partnered with Saint Mary's University to offer employees a 10% tuition grant and waived application fee for qualifying classes.As a Local Government, Olmsted County is a qualified employer for the Public Service Loan Forgiveness Act. Go to StudentAid.Gov to learn more about this program and see if you qualify.Credit UnionEmployees are invited to join the First Alliance Credit Union. For more information, call the Credit Union at (507) ###-#### or (800) ###-####.Parking/Transit PlanParking for Government Center employees is available employee parking lots. The County supports public transportation. Employees who ride the bus to and from work and during work hours are offered subsidized bus passes.Jury DutyEmployees required to report for jury duty or attend a trial in response to a subpoena will do so without loss of income. Employees will receive their regular pay during their court service.01 I understand that I must thoroughly complete the Education, Work Experience, Certificates and Licenses, and Supplemental Questions sections of my application. This includes a detailed description of all work experience that I feel qualifies me for the job I am seeking. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions.
- I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score which may make me ineligible for further consideration in this recruitment process.
02 You must meet the minimum qualifications to be considered for the Program Manager - Adult & Family Services. Please select the answer that best describes your education and experience.
- Bachelor's degree from an accredited college or university and four (4) years of full time, paid experience in a similar position as listed in the work functions.
- Master's degree from an accredited college or university and three (3) years of full time, paid experience in a similar position as listed in the work functions.
- Combination of education and experience equivalent to eight (8) years of experience in a similar position as listed in the work functions.
- No related education and/or experience as listed above.
03 This position will support staff and programs that work with individuals that have intellectual, developmental, and physical disabilities. How many years of experience do you have working with people living with disabilities as a primary function of your job?
- No experience
- Less than 1 year
- More than 1 year, but less than 2
- More than 2 years, but less than 3
- More than 3 years, but less than 4
- More than 4 years, but less than 5
- 5 or more years
04 How many years of experience do you have supervising staff and coordinating the activities and operations of program(s) including making case assignments, providing case consultation, coaching, and mentoring staff, and making recommendations for hiring?
- No experience
- Less than 1 year
- More than 1 year, but less than 2
- More than 2 years, but less than 3
- More than 3 years, but less than 4
- More than 4 years, but less than 5
- 5 or more years
05 How many years of experience do you have working with regulatory systems within publicly funded social service program(s) governed by state and federal statutes?
- No experience
- Less than 1 year
- More than 1 year, but less than 2
- More than 2 years, but less than 3
- More than 3 years, but less than 4
- More than 4 years, but less than 5
- 5 or more years
Required Question