Salary: $65,000.00 Annually Location : Highline College 2400 S 240th St Des Moines, WA Job Type: SALARIED OVERTIME ELIGIBLE Job Number: 20240920-PM,CTS Division: STUDENT SERVICES Opening Date: 09/20/2024 Closing Date: Continuous General SummaryPosting will remain open until filled. Priority consideration for applications received by October 6th, 2024. Founded in 1961, Highline College is the first community college in King County. Highline College is located in Des Moines, on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes. Highline enrolls approximately 13,000 students annually, has graduated over 350,000 alumni, and is one of the largest and most diverse institutions of the 34 community and technical colleges in the state of Washington. Highline prioritizes diversity, equity, inclusion, anti-racism, and access for all students, staff, and faculty. We celebrate our diverse community and strive to provide and highlight resources to support our students. We are committed to the well-being of our global community. We honor and value the dignity of all individuals and are committed to fostering a diverse and inclusive workplace that reflects the communities we serve and encourage all qualified individuals of all backgrounds to apply. Position SummaryHighline College is seeking a dedicated and dynamic Program Manager for Career and Transfer Services to join the Advising, Career and Transfer Services team. The Program Manager will play a pivotal role in developing and implementing Career and Transfer services and programming that support Highline College students with career exploration and readiness, as well as with navigating the transfer process. This includes collaborating with administration, staff, and faculty to integrate services into the student experience; supervising staff in career and transfer; supporting career and transfer related events; managing technology that supports career and transfer services; serving as point of contact for career, internship, and transfer related inquiries from students, staff, and faculty; and serving as point of contact for career and transfer related inquiries for external partners such as employers and university representatives. This position is a full-time, exempt salaried overtime-eligible, at-will position. Essential Tasks Reporting to the Director of Advising, Career and Transfer Services, this position will: Management and Supervision (40%)
- Supervise Career and Transfer Services Program Specialist and Advising Program Assistant including onboarding, training, coaching, providing feedback, and evaluating performance;
- Ensure the Advising, Career and Transfer Services office is open and staffed during student service hours of operation;
- Cultivate and maintain relationships with employers, industry partners, university partners and alumni to create internship and navigation opportunities for students;
- Maintain vendor contracts, conduct renewals, and record payment invoices;
- Support on-campus student employment related processes and inquiries;
- Track and analyze data on student engagement, job placement, and career services outcomes;
- Prepare reports on career and transfer services and outcomes for the Director, internal, and external stakeholders;
- Use data to assess and improve career and transfer services;
- Maintain the advising, career and transfer services website and social media with current information;
- Manage and administer program software such as VitaNavis and Handshake.
Program Development (40%)
- Design and implement career and transfer services and programming that supports career exploration and development, resume writing, job search strategies, interview techniques, and navigating the transfer application process;
- Establish goals and outcomes for services and programming and assess the effectiveness of career and transfer services in collaboration with the Director;
- Support the Career and Transfer Program Specialist with developing and delivering career and transfer related workshops on career exploration and development, resume writing, job search strategies, interview techniques, and navigating the transfer application process;
- Support the Career and Transfer Program Specialist with planning campuswide events related to career and transfer such as career fairs, transfer fairs, employer and alumni panels, and on-campus recruitment activities;
- Oversee marketing and communications of career and transfer services, events, and workshops;
- Collaborate with academic departments and faculty to integrate career and transfer services into curriculum;
- Provide and facilitate professional development opportunities for staff and faculty to learn about career and transfer services at Highline College as well as promising practices and updates related to career and transfer advising.
Direct Student Service and Support (10%)
- Support the Career and Transfer Program Specialist with delivery of career advising and coaching to students; assisting students with career exploration and development, resume writing, job search strategies, and interview techniques. Service delivery includes standalone workshops (in-person, virtual, or hybrid), classroom activities, one-on-one meetings, and web-based videos and materials;
- Integrate technology/tools and resources (Vita Navis, Handshake, etc.) into career services to help students identify their strengths, interests, career goals, and seek employment opportunities;
- Integrate transfer planning tools and resources into transfer services to help students understand transfer opportunities and navigate the transfer process at Highline College and four-year universities.
Professional Development (10%)
- Stay current with trends, promising practices, and information related to career development, employment services, and transfer;
- Participate in relevant professional development activities, conferences, and workshops;
- Participate in campus committees and events within the broader college community;
- Provide supervision and support for Advising, Career and Transfer staff in the absence of the Director.
Required Knowledge, Skills, and Abilities:
- Strong interpersonal and communication skills, with the ability to work effectively with a diverse student population;
- Effective leadership, supervision, and management skills;
- Excellent organizational and project management skills;
- Strong data analysis and reporting skills;
- Strong oral and written communication skills;
- Ability to multitask and manage multiple projects while meeting deadlines;
- Ability to learn and use a variety of technology and software such as Microsoft Office 365, Google Workspace, databases, Peoplesoft, Vita Navis, Handshake, etc;
- Ability to build and maintain relationships with internal and external partners;
- Knowledge of career or employment services practices;
- Knowledge of the university transfer admissions process or transfer advising.
Work Conditions:
- Work is typically performed on-campus in an office environment;
- Regular work hours are from 8:00am-5:00pm. Occasional work is required during evenings and weekends for events and workshops;
- Frequent interaction with students, staff, faculty, and external partners.
QualificationsMinimum Qualifications:
- Bachelor's degree in education, career counseling, higher education administration, student development, business, or a closely related discipline; AND
- Three years of experience in advising, career or employment services, student services, social services, human resources, management, or related field; AND
- Experience with program development and management.
Desired Qualifications:
- Master's degree in career counseling, higher education administration, student development, business, or a closely related discipline;
- Experience working in higher education;
- Experience working in career or employment services.
Supplemental Information Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. THE COLLEGE Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15 minutes south of Seattle. The college annually serves more than 16,500 studentsa student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees. MISSION AND VISION As an essential part of our , diversity, equity and inclusion are promoted and fostered in all aspects of college life. APPLICATION PROCEDURE Your online application must include the following to be considered complete: 1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position; 2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position; 3. A one-page response to the Supplemental Question. CONDITIONS OF EMPLOYMENT:
- National Criminal Background Check may be required.
APPLICATIONS MUST BE FILED ONLINE AT: NEED APPLICATION HELP? Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-### ####, Monday - Friday 6:00 AM to 6:00PM Pacific Time. HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status. REASONABLE ACCOMMODATIONS The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) ###-####. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service. TITLE IX POLICY Highline College complies with Title IX regulations. For details on our policies, see our website The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process. NON-DISCRIMINATION STATEMENT The college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The Title IX Coordinator, Danielle Slota, can be reached at (206) ###-#### or 2400 S. 240th St. Des Moines, WA 98198. Building 12, President's Office. The 504 Coordinator, Jenni Sandler, can be reached at (206) ###-#### or 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor. The Chief Human Resources Officer, Melanie Lawson, can be reached at (206) ###-#### or 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources. You can receive this information in an alternate format by contacting Access Services (206) ###-####; TTY (206) ###-####. Benefits for full time employees are explained in detail on our page. 01 Applicants need to submit a one page Diversity Response to the following statement:How does your previous education or professional experience contribute to your effectiveness in promoting a climate of multicultural understanding and appreciation at Highline College?Please save your Diversity Response as a Word document and upload it as your Diversity Response attachment at the end of the application process.Please check Yes that this will be submitted with your application.
02 Do you have bachelor's degree (or higher) in education, career counseling, higher education administration, student development, business, or a closely related discipline?
03 Do you have 3 years of experience in advising, career or employment services, student services, social services, human resources, management, or related field; ANDexperience with program development and management? 04 I understand that to be consider for this position my application must be complete. Your online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;3. A one-page response to the Supplemental Question.
Required Question