Program Manager, Economic Mobility
: Job Details :

Overview AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope. AARP Foundation's Economic Mobility team works to increase economic security and mobility of older adults with low income by designing and implementing person centered programs, innovative solutions, and equitable partnerships. These approaches support unemployed and low-wage workers, and aspiring entrepreneurs along their employment journey, placing them on the pathway to high-quality jobs or helping them create thriving businesses. The Program Manager, Economic Mobility, manages the BACK TO WORK 50 program which assists unemployed or underemployed workers over 50 living with low income in developing effective job search skills and confidence to obtain employment. The Program Manager oversees the implementation of both a direct-to-consumer national online program and partner network. The position assists in strategic planning and develops long-term goals to ensure continued effectiveness, successful growth, and return on investment. The Program Manager will also help design and implement new and enhanced program components and resources to scale, while supporting program evaluation to identify improvements and measure outcomes. Responsibilities Develops, executes, and implements new engagement programs that align with the organization's goals and objectives. Sets strategies, identifies opportunities, and develops and implements projects and programs to support and market to the target audience. Serves as a liaison between individuals (members/non-members), community groups, and special interest groups, etc. Manages or supports the management of volunteers and/or other resources to reach program goals. Develops and manages program budgets. Monitors performance and recommends program changes. Ensures program extensions align with business objectives. Plans, organizes, and implements assigned projects. Determines resources needed, tracks budgets, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress. Ensures adherence to internal and external quality standards. Organizes project teams and leads internal and external team members and stakeholders to deliver on project goals. Establishes project communication plans and ensures internal/external stakeholders are informed regarding project processes and impact. Manages provider relationships and activities to ensure the ongoing health of the product/program to include growth, development, and evolution. Works with the provider/partner/facility to develop and manage best-in-class service in the delivery of products and services. Monitors each assigned provider and makes recommendations to management regarding any provider issues. Develops long-term goals and strategic plans to ensure continued effectiveness, successful growth, and profitability. Studies, analyzes, and monitors the organization's position within the industry. Coordinates and integrates division plans with the organization's business goals and objectives. Reviews achievement of performance versus strategic plans. Communicates performance results with senior management. Advises and recommends strategies based on reviews. Administers the dissemination of corporate/program information or messaging internally and externally. Drafts corporate messages. Reviews and edits messages to ensure that they are clear, thorough, on-brand, and seek to uphold the organization's goals. Qualifications Bachelor's degree and 5 years experience in employment and/or education, workforce development, social enterprise entrepreneurship, human resources, and economic development. Demonstrated ability to support a complex array of projects, operational and strategic goals, and relationships with internal stakeholders and external partners and vendors. Experience in strategic planning and monitoring performance toward strategic plan goals. Evidence of enhancing for scale or building new programs, initiatives, and solutions. Ability to thrive in a fast-paced environment and meet tight deadlines, working on multiple concurrent programs requiring gathering data, design, and project planning/management. Highly developed problem-solving skills, team player, with an entrepreneurial mindset Preferred Familiarity with collecting, analyzing, and tracking performance data and reporting on results, particularly related to economic and workforce development. Ability to exercise sound business judgment, a familiarity with a wide variety of business models both in the for-profit and non-profit sectors, and the ability to see the potential application of these models in the context of social innovation. AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.