Location: Devens,MA, USA
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.Bio-Techne's Diagnostics Division has been providing essential products to the in vitro diagnostics industry for over 40 years. We supply quality controls and reagents for clinical laboratory and point-of-care testing, along with custom products to other companies serving the IVD market.The Program Manager is responsible for building and maintaining mutually beneficial, long-term relationships with Bio-Techne customers. This includes accountability for meeting revenue and profitability goals established for those customers, as well as growing the business through implementation of new products, services, and annual price increases.The Program Manager works collaboratively with internal teams on new product introductions, ensures product manufacturability, and delivers a consistently high level of customer satisfaction.Responsibilities:Meet quarterly and annual revenue, profitability, and margin goals.Develop and maintain excellent relationships with customers, serving as primary contact for assigned accounts.Identify and pursue new business opportunities with customers.Collaborate with internal teams for costing and preparation of proposals along with strategies to close new business opportunities. Seek and maintain active contact with key customers regarding current and future product requirements.Monitor and recommend new pricing strategies, based on competitive landscapes and market trends to ensure profitability and growth of core business.Communicate new or revised customer requirements and any other important account updates to appropriate levels within the organization.Coordinate and attend trade shows as needed to ensure adequate coverage.Work collaboratively with transfer and commercialization resources to manage New Product launches and Project Specification builds.Pursue customer activities consistent with contractual obligations and requirements. Manage contract sign off and renewal process to ensure annual price increases are secured.Ensure internal documents are released and up to date to support customer requirements.Responsible for unit sales, customer forecasts to provide guidelines for manufacturing, and production planning.Develop strategic market plans for specific customers, including competitive analysis, sales forecasts, budgets, objectives, and recommended tactics for long range decision making.Manage expenses within budget and have focus on process improvements and chargeable service revenues that work to reduce overall supply chain cost.Prepare and present customer Business Reviews to customers and Account reviews internally.Follows company policies and practices as outlined in the Handbook, SOPs and SWIs and as well as follows guidelines regarding safety as outlined in the safety program and in accordance to the job function.Manages time well and will put in extended time as needed.Willingness to accept changes in work from day-to-day within reasonable and expected boundaries.Perform other duties as assigned.Qualifications:Bachelor's degree and minimum of 5 years relevant work experience is required.Excellent selling, negotiation, communication, and problem-solving skills are essential.Results oriented, assertive, self-motivated, and possess strong organizational skills to be able to consistently achieve goals.The ability to multi-task while maintaining quality is required.Must be able to interact with multiple levels and departments within an organization.Team and goal oriented.Proficiency with MS Word, Excel and PowerPoint is required, and MS Project is desired.Minimum Physical Requirements:Remain seated in a normal position for extended periods of time up to 8 hours.Walk, stand, and move about at various times in the workday.Reach up and out with hands and arms.Talk and hear, verbally express information.Keyboard, 10 keys for extended periods.Repetitive motion; hands.Lift up to 25 pounds and carry at a distance of 10 feet.Why Join Bio-Techne:We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!We invest in our employees' financial futures through 401k matching and an employee stock purchase plan.We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Bio-Techne is an E-Verify Employer in the United States.Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services.Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.