Program Manager
: Job Details :

Dress for Success® Houston (DFS Houston) is seeking a dedicated and solutions-oriented Program Manager who is passionate about empowering women to thrive in work and life. The ideal candidate will lead with a collaborative spirit, manage a team of 2 direct reports, and bring expertise in adult learning and development. This role requires a strategic thinker who thrives in a dynamic environment and is committed to driving meaningful impact through professional and personal development programs.

Program Oversight and Implementation:

• Develop, implement, and drive the annual program calendar, ensuring alignment with DFS Houston's mission.
• Manage and oversee the following core programs:
• Professional Women's Group (PWG) Career Development Workshops: 2-4 per month.
• Financial Literacy Programs: Boot Camps, 13-week 1.0 program, and 8-week 2.0 program.
• Legal Literacy Programs: Informative legal workshops and Will Clinics.
• Mentoring Programs: Annual 4-part preparation series and 9-month mentor program
• Coordinate event logistics, including planning, staffing, setup, and troubleshooting.
• Conduct regular program audits to ensure consistency and identify opportunities for improvement.
• Manage the overall curriculum offerings to ensure they are relevant and relatable.
• Track and report program metrics and trends quarterly.

Leadership and Team Management

· Lead, coach, and develop the PWG team, fostering a collaborative and mission-driven culture.

· Serve as a role model for professionalism, demonstrating dignity and respect in all interactions.

· Recruit, onboard, and retain volunteer speakers to enhance program offerings.

· Provide general administrative and organizational support.

Stakeholder Engagement

· Build and maintain relationships with program presenters, volunteers, and clients.

· Represent DFS Houston in a professional and polished manner at meetings, events, and community functions.

General Administration and Organization Support:

· Fill in as Program Logistics and Front Desk on as needed basis.

· Give tours of Dress for Success Houston on an as needed basis.

· Assist with special events on an as needed basis.

Qualifications

· Bachelor's degree or equivalent experience.

· Minimum of 5 years as a people leader with proven success in team development.

· Expertise in adult learning, educational design, and program implementation.

· Experience in organizing and delivering career training and professional development programs.

· Strong written and verbal communication skills.

· Proficient in Microsoft Office 365, CRM database (Salesforce preferred), and Zoom.

· Ability to multi-task with high attention to detail while aligning with broader organizational goals.

· Capacity to work with individuals from diverse backgrounds with a calm, professional demeanor.

· Valid driver's license with reliable transportation.

· Able to lift 40 pounds.

Working Conditions

· Monday through Friday on-site, with flexible start time for scheduling (full-time at 35 hours). Must be able to work regular evenings and weekends for programs and agency events, approximately six per year.

Interested in joining Our Team?

At Dress for Success Houston, we believe in the transformative power of education, empowerment, and opportunity. If you are a dedicated leader with a passion for professional development and empowering women, we'd love to hear from you.