Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description - Conduct training and development needs assessments.
- Assist with curriculum development and design
- Plan, organize, and coordinate Workforce Development training programs
- Obtain and/or develop effective training materials utilizing a variety of media.
- Train and coach managers, supervisors and others involved in employee development efforts.
- Plan, organize, facilitate and orders supplies for employee development and training events.
- Develop and maintain organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
- Conduct follow-up studies of all completed training to evaluate and measure results.
- Collect and analyze data via post training sessions
Minimum Qualifications 1. Baccalaureate Degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management or Public Administration, or a related approved discipline; and, 2. Five years of progressively responsible experience in planning and manpower development and training programs, medical or public health administration or other fields related to training, development and manpower analysis, of which at least two years must have been in a managerial, supervisory or administrative capacity related to the organization, formulation, development and implementation of such plans and programs: or, 3. A Master's Degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration, or a related approved field with four years of experience as described in (2), and two years in a managerial, supervisory or administrative capacity; and, 4. Extensive knowledge of the principals of training and manpower development programs and ability to analyze and determine the needs of the Corporation; or, 5. A satisfactory combination of training, education and experience indicating the ability to perform satisfactorily. Special Note: In addition to meeting the qualification requirements stated above, assignment to Level II requires evidence of advance study in relevant disciplines.
Department Preferences - Master's degree in Business Administration, Human Resources, Education, and Psychology.
- 5 years Customer Service
- 3 years Training and Facilitation
- Project Management
- Training & Facilitation
- Curriculum Development
- Instructional design, and e-learning tools
- Proficient in Microsoft Office Suite
If applying online, please include your cover letter in the same file attachment with your uploaded resume. NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs