Salary : $66,434.00 - $85,721.00 Annually Location : North Miami Beach, FL Job Type: Full-Time Job Number: 00589 Department: Public Works Division: SOLID WASTE MANAGEMENT Opening Date: 12/10/2024 FLSA: Exempt Bargaining Unit: N/A Description Under the direction of the Public Works Director, this position plans, organizes, directs and participates in the administration of the City's solid waste management contract and programs. Monitors the contractual agreement between the City of North Miami Beach and the private waste hauler to ensure compliance and the rendering of the exclusive solid waste services to residential and commercial properties and contractual obligations to the City of North Miami. Responsible for overseeing the day-to-day operations of the City's clean team for providing customer service support to city residents. This is a professional and managerial, exempt level position. The employee in this classification should have a thorough understanding of issues related to solid waste collection, including household waste, bulk waste, recycling, and contract management. Examples of Duties (The duties listed below are the normal duties and responsibilities of this position. The omission of specific statements related to the duties and responsibilities of this position does not exclude them if the work is similar, related or reasonable within the scope of the position.)
- Managing the City's exclusive franchise contract(s) for residential garbage, recycling and organic (i.e., yard and food scrap) waste collection/disposal, and private-sector contracts for materials transfer and recovery, and long- term disposal.
- Administering contracts including developing requests for proposals, overseeing the bidding process, recommending selection of providers, preparing contracts, policy development, negotiation and administration of the contract, reviewing revenue and expenses pertaining to collection and processing agreements, monitoring performance and regulatory conformance, resolving customer service issues, monitoring service providers for compliance with contracted level of service, and other contractual obligations.
- Prepares and administers the program budgets; manages budgets to ensure appropriate spending and recording of expenditures, including tracking the status of associated special funds and program grants.
- Managing the recycling programs including planning, organizing, and implementing programs and projects designed to encourage business, citizen, and public participation in waste reduction, recycling, pollution prevention, and composting, and maximizing efficiency and material recovery.
- Managing the public education, marketing and outreach program for program functions, and preparing, coordinating, implementing, and participating in public events which support program service objectives.
- In coordination with City's Communication team, will be responsible for establishing and maintaining relationships with community groups, organizations and agencies, for publicizing, sponsoring and promoting programs and events.
- Conducting resident and business surveys related to the program.
- Preparing a variety of data analyses on waste stream quantities and overall program elements, including cost analyses of programs.
- Providing reports to state and regional authorities on integrated solid waste program results.
- Participating in the development of solid waste, waste reduction, recycling, and pollution prevention policies, which comply with regulatory mandates.
- Analyzing proposed regional, state, and federal legislation affecting solid waste management.
- Recommending revisions of existing programs to meet new/changing needs.
- Preparing reports and documents for City Commission study sessions and meetings; making presentations to City Commission, other boards and commissions, and public groups.
- Receiving and responding to customer service requests concerning scope of program, technical information, and service delivery issues.
- Planning, assigning, supervising, and reviewing the work of professional and/or support staff; participating in the recruitment and selection of program staff.
- Maintaining internal and external customer relations by using tact and diplomacy in all interactions with customers; establishing and maintaining positive and effective working relationships with co-workers and those contacted in the course of the work; and coordinating with departments and outside agencies.
- Maintaining attention to detail by prioritizing work and coordinating several activities simultaneously despite interruptions.
- Maintaining integrity of work by taking responsibility and accountability for completion of work and customer interactions and maintaining punctuality and attendance at work.
- Performing other work as assigned.
Minimum Qualifications Bachelor's Degree from an accredited college or university with a degree in Business Administration, Public Administration, or a closely related field AND a minimum of five (5) years' experience in managing and/or monitoring contracts; additional directly related experience may substitute for the degree requirement. Must possess and maintain a valid Florida driver's license with satisfactory driving record held throughout employment. Applicants who demonstrate they meet the minimum requirements may be subject to an extensive selection process and screening program, which may include, but not be limited to, evaluation of education, training and experience; oral interview(s); background investigation; reference checks; medical evaluation; controlled substance screening. Preference will be given to certain veterans, spouses of veterans, or unmarried widows/widowers of veteran. Proof of veterans' eligibility must be provided at time of application EOE M/F/D/V. Applicants with disabilities who desire special accommodation MUST notify the Human Resources Department at the time of application. All applications must be submitted through the City of North Miami Beach's applicant portal hosted by Applications submitted elsewhere are not eligible for consideration. The City of North Miami Beach offers a comprehensive benefits package to all eligible full-time employees which include annual leave, holiday pay, personal days, birthday, and sick leave as well as medical, life and short-term disability insurance. For more information on our employee benefits package, please click 01 Do you have minimum of five (5) years' experience in managing and/or monitoring contracts; additional directly related experience may substitute for the degree requirement.
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