About the TeamThe Technology and Insights team consists of People Technology, People Analytics, People Apps and Corporate IT teams. It's a team that, through our technology, services and products, touches every aspect of the employee lifecycle, with core people platforms like Workday and Greenhouse, custom people products, hardware and software distribution, IT service desk and everything in between. We're a global team, supporting our workforce in 30+ countries across the Americas, EMEA and APAC. Our obsession is providing world-class experiences to our users, through all the services and products we provide, providing continuous efficiencies through automation and cutting-end technology like AI.About the RoleWe're looking for a Program Manager, Technology & Insights to join our team. In the role, you will lead cross-functional teams to deliver complex technical implementations and change projects on time, within scope, and with high quality. You will bridge the gap between the technical and business teams, ensuring smooth execution of these technical programs and projects. You are responsible for managing timelines, risk mitigation, stakeholder communication, and ensuring the people are aligned with program goals (that are always rooted in business objectives). We are looking for an individual who is comfortable in a fast-paced, hands-on environment with an affinity for building from scratch.You're excited about this opportunity because you will...
- Plan and Execute Key Projects: You will plan and execute on multiple complex technical projects simultaneously. You will manage a project life cycle from planning to launch, including requirements gathering, development, testing and deployment.
- Collaborate Cross-functionally: You will act as a bridge between technical teams and non-technical business stakeholders (e.g. HR, Finance, Payroll) and facilitate discussions and decisions, ensuring alignment with program goals and business priorities. You will coordinate and manage dependencies across teams (e.g., resourcing, timelines, and related priorities). You will manifest successful cross-functional relationships through formal project activities (e.g., governance, facilitated cross-functional decision making, core team leadership) as well as building, maintaining, and appropriately leveraging ongoing relationships across the enterprise that enable work to get done.
- Manage Risks & Problem Solve: You will identify, track, and manage project risks and issues. You will find solutions and mitigation strategies to reduce project risks and ensure successful delivery, and driveriving problem resolution across cross-functional teams, escalating issues when necessary.
- Exhibit clear communication & reporting: You will maintain clear and detailed documentation on project scope, requirements, specifications, and decisions. You will provide regular updates to stakeholders on project progress, risks, and roadblocks and deliver updates to leadership and other stakeholders on key project milestones and outcomes.
- Lead Cross-Functional Project Teams: You will guide cross-functional project teams towards achieving project goals (without 'org chart authority').
We're excited about you because...- You have 5+ years of experience in technical program management or project management roles, with a proven track record of delivering large-scale technical projects in a fast-paced environment. Previous experience of working with Finance, Procurement and HR solutions is seens as a strong advantage (e.g., Workday, NetSuite, COUPA, Greenhouse, or similar).
- You have exceptional project management skills, the ability to track and manage complex processes, and a desire to lead multiple teams and multiple projects at once. Experience in project management methodologies, especially Agile, is an advantage. You are comfortable and experienced adapting these methodologies to meet each team and project's needs.
- You are experienced leading large scoping, design, and planning workshops or engagements with both technical and non-technical participants.
- You are experienced building and maintaining detailed project documentation as a means to facilitate project progression
- You are proficient in project management tools (e.g., Jira, Asana, SmartSheets, Monday) as well as Google Sheets, Docs and Slides.
- You're eager to solve complex problems in an ambiguous and fast-paced environment
- You have excellent communication and leadership skills, with the ability to influence stakeholders at all levels.
- You have a demonstrated track record of successful cross-functional leadership, collaboration, and relationship building.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
CompensationThe successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location.Ranges are market-dependent and may be modified in the future.In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others. To learn more about our benefits, visit our careers page here.The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington. $139,400-$205,000 USD
About DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and InclusionWe're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.If you need any accommodations, please inform your recruiting contact upon initial connection.