Salary : $127,854.12 - $198,839.52 Annually Location : Los Angeles County, CA Job Type: Full time Job Number: EW8194C-EA Department: ECONOMIC OPPORTUNITY Opening Date: 05/16/2024 Position/Program InformationEXAM TITLE: Program Manager, Workforce Planning & Operations EXAM NUMBER: EW8194C-EA JOB TYPE: OPEN COMPETITIVE - EMERGENCY APPOINTMENTFILING DATES: Applications will be accepted starting 8:00 am (PT) on May 17, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager, Workforce Development vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager, Workforce Planning & Operations. WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Floor Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County's central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We're working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Oversees all the Workforce Innovation and Opportunity funds for the Department (Adult, Dislocated Worker, Youth, and Rapid Response). Ensures that program performance goals are met and that there is appropriate use of funds. Provides policy and programmatic oversight of all workforce programs for adults and youth, as such, Workforce Innovation and Opportunity Act (WIOA), American Rescue Plan Act (ARPA), ELEVATE, Pandemic Relief Rapid Re-employment (PRRR), Youth@Work across Calworks, Probation, and NCC funding streams, INVEST, LA Rise and HOME funded by the Homeless Initiative, RENEW, and Prison 2 Employment funded by State funds. Leads the development of strategic policy and operations plans that improve the delivery of services and comply with Federal requirements and legislation that impact workforce programs, our Los Angeles County Workforce Development Board Local Area Plan, and our workforce program design set out in the AJCC procurement. Reviews policy for feasibility and makes recommendations about implementation, identifying key pros and cons, as applicable. • Through subordinate supervisors, responsible for directing the preparation of directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of adult workforce & youth programs including but not limited to WIOA Adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work across Calworks, INVEST, LARise and HOME. Through the actions of subordinates, interprets research and studies to determine applicability, effectiveness, and need for modifications in program policies and procedures for workforce programs and grants as assigned. Leads the development and review of new, emerging, and innovative workforce programming models. Maintains an organizational structure that aligns the talent of its managers, supervisors, and line staff with the workload of the Workforce Operations Division to effectively and efficiently administer workforce development programs. Provides an environment that offers opportunities for its staff to excel in their strengths and also challenges them to achieve more. Promotes workforce operations in a positive light through interface with other County Departments, Local and Statewide workforce development boards, other governmental entities, community and faith-based organizations, economic development, education and other stakeholder organizations. Ensures timely communication with the various colleague managers and supervisors that impact Workforce Operations to ensure understanding at levels of the organization that is consistent with the vision and goals of the department. RequirementsNO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.OPTION 1: One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. OPTION 2: Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. OPTION 3: Three years of experience at the level of Executive Assistant***, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. OPTION 4: Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solutions of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of an Administrative Services Manager III**** directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. DESIRABLE KNOWLEDGE AND SKILLS:
- Experience with performance driven workforce program contract management.
- Experience with budget development, management, and closeout.
- Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Public Assistance Recipients).
- Experience with overseeing funding streams of $10 million or more.
LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS 2: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional InformationSPECIAL REQUIREMENT INFORMATION *In the County, Project Supervisor, Community Services has the responsibility for supervising a special project concerned with the development and conduct of service programs involving direct community participation. **Community Center Director I acts as administrative head of a diversified, multi-service community center, or senior citizen's center. ***Executive Assistant performs special assignment and liaison work for the Department Head as directed. ****Administrative Services Manager III directs a section composed of multiple units responsible for providing administrative services which directly impact the management of major departmental programs and administrative operations. EXAM CONTENT Before the end of your initial work assignment, you will be assessed on your work performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the APPLY button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add ...@opportunity.lacounty.gov as well as ...@governmentjobs.com, and ...@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to ...@opportunity.lacounty.gov. Please reference exam number EW8194C-EA in the subject line. California Relay Services Phone: (800) ###-#### Teletype Phone: (800) ###-#### ADA Coordinator Phone: (213) ###-#### COUNTY OF LOS ANGELES Employment InformationAny language contained in the job posting supersedes any language contained below.Your Responsibilities: 1. Completing Your Application: a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting: a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address: To change personal information such as your name or address, log into your profile on and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy: a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential. Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an as is and as available basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at /. Additional resources may be listed on the job posting. Veteran's Credit: In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at: and Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a new member of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website , or call toll free 1-800-### ####. Persons who are deaf or hard of hearing may call the TTY number 1-800-###-#### or contact a local Social Security office. Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics. COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated February 2024 For detailed information, please click 01 The information you provide on this application will be evaluated and used to determine your eligibility to participate in the examination process. Please be as specific as possible and include all information as requested. Do not misrepresent or falsify facts regarding your qualifications, accomplishments, or responsibilities such as over-inflating skills as related to an individual's actual ability, embellishing achievements at work, or claiming sole responsibility for team efforts. All information is subject to verification at any time in the examination and hiring process. Falsification or misrepresentation of any information may result in disqualification or dismissal.
- I understand the above information and instructions.
02 To receive important or special email notifications from the County of Los Angeles regarding your application status, test schedules, or other information pertaining to your candidacy for this position: 1) Be sure the Email Preferences on your profile are set ON ; 2) Add ...@opportunity.lacounty.gov and ...@governmentjobs.com to your email address book and to the list of approved senders to prevent these emails from being blocked or filtered.
- I understand that the County of Los Angeles will not consider claims of NOT receiving email notifications.
03 This position works directly or indirectly with individuals experiencing homelessness.
- I understand and am willing to perform all necessary work duties.
04 How many years of experience do you have in the development and/or implementation of community development and senior citizens services or related programs at the level of Los Angeles County's class of Project Supervisor, Community Services?
- I do not have experience in developing or implementing community development and senior citizen services or related programs at the level of Los Angeles County's class of Project Supervisor, Community Services.
- 1 - 2 years
- 3 - 4 year
- 5 - 6 years
- 7 or more years
05 If selected years of experience in question #4, please describe your experience in the format below. If you do not have this experience, please indicate Not Applicable . 1. Name and Address of Employee2. Position/Title3. Date From (MM/YYYY), Date To (MM/YYYY)4. Hours worked per week5. Describe experience below 06 How many years of experience do you have in the development and/or implementation of community development and senior citizens services or related programs at the level of Los Angeles County's class of Community Center Director I?
- I do not have experience in developing or implementing community development and senior citizens services or related programs at the level of Los Angeles County's class of Community Center Director I.
- 1 - 2 years
- 3 - 4 years
- 5 - 6 years
- 7 or more years
07 If selected years of experience in question #6, please describe your experience in the format below. If you do not have this experience, please indicate Not Applicable. 1. Name and Address of Employer2. Position/Title3. Date From (MM/YYYY), Date to (MM/YYYY)4. Hours worked per week5. Describe experience below. 08 How many years of experience do you have in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of programs related to the administration of community or senior services program at the level of Executive Assistant?
- I do not have experience in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of programs related to the administration of community or senior services programs at the level of Executive Assistant.
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