Program Operations Associate
: Job Details :

Are you ready to directly impact the lives of first-generation college students and champion economic mobility for all? About UsDid you know that only 21% of low income, first-generation college students in the U.S. graduate within six years? Those who do graduate have a median household income 27% lower than their peers. While there are a multitude of college access programs for high school seniors and job assistance programs for low-wage earners, there are few programs that ensure first-generation students stay in school and build the skills necessary to prepare for long-term careers. This is where America Needs You (ANY) comes in. ANY fights for economic mobility for ambitious, first-generation college students by providing transformative mentorship and intensive career development. Founded in 2009 and headquartered in New York City, ANY expanded to New Jersey in 2012, Illinois in 2015, and California in 2016, growing from serving 50 students to nearly 600 students annually. In 2021, ANY launched FirstGenU, a new virtual program designed to help 10,000 first-generation college students navigate their careers. Visit to learn more.Position DescriptionANY is currently seeking a dedicated and organized Program Operations Associate to support the National Program Director in the implementation of our Fellows Program in NY/NJ/IL. This position provides critical day-to-day administration and project management to all components of the national program operations including internships, transfer, partnerships, and new e-learning initiatives. The Program Operations Associate reports directly to ANY's National Program Director and supports the national program operations team.Key Responsibilities:Provide day-to-day assistance to the national program operations team and directly support the National Program Director to deliver ANY's Fellows program in three statesStreamline and manage the internship database and its structure, including national partnership-sourced internshipsTrack national partner opportunities and monitor national partner dashboards; track and remind local sites about upcoming internships deadlines, and report on their progress to ensure applicationsReview qualifications/requirements against ANY Fellow qualifications and ensure we share accurate information and relevant opportunities with our sites serving FellowsUse a national dashboard to track, report, and support internship outcomes monthly, to help teams make data-driven decisions about internship support and case managementManage Internship Support calendar and co-lead Case Support Training meetingsManage Fellow professional development grant distribution, including creating and distributing Salesforce reports, training staff on policies and procedures, and troubleshooting questions from staff and FellowsSupport the revision and creation of all internship outcome protocols and templatesProvide day-to-day support to and administer ANY's Learning Management System - CanvasAssist in the preparation and presentation of program-related information and updates to staff during monthly program meetingsCoordinate all career day logistics and collaborate with relevant staff to lead the content and run of the day for the eventOther duties as determined by ANYQualifications:Between 1-3 years of experience, preferably in career counseling or a related fieldBachelor's Degree requiredStrong project management skills and prior experience preferredAbility to work in a fast-paced, results-driven environmentHighly developed verbal and written communication skillsExceptional attention to detail and organizational skillsMicrosoft Office proficiencySalary is in the low $50k range, commensurate with experience. This is a full time, hybrid position.