Program Operations Director - I/DD Services
: Job Details :


Program Operations Director - I/DD Services

The Communities of Don Guanella and Divine Providence

Location: Springfield,PA, USA

Date: 2025-01-01T07:01:53Z

Job Description:
Full time positions are complimented with a wealth of benefits to include comprehensive health benefits, paid parental leave, generous paid time off, tuition and student loan assistance, employer retirement contributions, and much more!Essential Job Functions
  • Assist in managing daily operations, ensuring that services are delivered effectively and in alignment with organizational standards.
  • Oversee program operations to ensure local, state, and federal regulatory standards are met.
  • Provide leadership and guidance to residential, program, and activity directors, adapting supervisory approaches to meet team needs.
  • Monitor and evaluate the quality of care and services provided, implementing improvements as necessary.
  • Assist in the development and implementation of Behavioral Support Plans (BSPs), Individual Support Plans (ISPs), and Individual Program Plans (IPPs).
  • Ensures the facility's programs, including recreational activities, meet the needs of residents and comply with all regulations.
  • Participate in budgeting processes, ensuring that operations remain within financial constraints and suggesting budgetary adjustments as needed.
  • Maintain effective communication with residents, families, staff, and external partners, representing the program in various meetings and events.
  • Manage and respond to emergency situations effectively.
  • Support diversity, philanthropy, and wellness initiatives for the division.
  • Adapt to additional responsibilities as assigned by the Administrator based on the evolving needs of the program.
Knowledge/Skills/AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree required; master's degree preferred in a human services discipline.
  • Minimum of three (3) years in an ICF setting and at least eight (8) years in the field of intellectual disabilities, with progressive management experience.
  • Sound knowledge of ICF regulations.
  • Demonstrates excellent leadership qualities that model our Core Values and exemplifies Servant Leadership characteristics.
  • Must be detail oriented, have exceptional critical thinking skills, organizational skills, and must have exceptional interpersonal and communication skills.
Certificates and Licenses:
  • Valid (state of residence) Driver's License and driving approval from the Archdiocese of Philadelphia is required.
  • Ability to successfully pass and maintain acceptable background checks - FBI, PA Child Abuse, and PA State Police Criminal History.
Supervisory Responsibilities: Residential, program, and activity directors.Work Environment:
  • While performing the duties of this job, the employee will be required to work in a variety of settings and environments and has an occasional exposure risk to adverse weather conditions.
  • The noise level in the work environment is usually light to moderate and the office is subject to frequent interruptions throughout the day.
Physical Demands:
  • The employee must frequently lift and/or move up to 10 pounds, regularly lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds with assistance.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk, stand, and sit.
  • The employee is occasionally required to climb, stoop, kneel, crouch and taste or smell.
Hazards: While performing the duties of this job, the employee may face low exposure risks to blood borne pathogens, with a low exposure risk to hazardous materials. ** Equal Opportunity Employer M / F / D / V **
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