Program Support Assistant, ER/LR
: Job Details :

Founded in 2001, YRCI is a leading professional services firm providing Human Capital, Acquisition Support and Financial Management Services to Government and Commercial customers nationwide. At YRCI, collaborative people and innovative thinking are the driving force behind our growing success. We provide our employees a professional environment in which to find challenging, rewarding work and learning opportunities to allow them to flourish.Professionals Driven by Excellence | Career Growth & Development | Collaboration & InnovationThese are the driving forces that make YRCI more than just your next job. Let's build your career together.Job TitleProgram Support Assistant, ER/LRLocationBethesda, MD US (Primary)Job TypeFull-timePosition BenefitsAs an employee of YRCI working full-time, you are eligible for an attractive benefits package including medical, dental, vision, life, short-term and long-term disability insurance, 401(k) retirement plan with a defined company match, flexible spending accounts, flexible work schedules, tuition and professional development reimbursement programs, 11 paid holidays, paid time off that accrues beginning your first day of work, and a number of supplemental plans. Eligibility begins on YOUR VERY FIRST DAY OF EMPLOYMENT.Exemption TypeExemptEducationHigh School DiplomaJob DescriptionThe individual must provide expertise and technical knowledge, staff support, and other related resources necessary in the following daily duties:

• Screen telephone calls, visitors, and incoming correspondence for the division staff with the highest level of customer service, when needed.
• Perform general administrative duties for multiple teams within Branch as well as assist Branch Chief and maintain the Branch Chiefs calendar and all scheduling.
• Manage timekeeping for Employee Relations (ER) and Labor Relations (LR) employees.
• Prepare and maintain systems, programming and operations documentation, procedures and methods, and user reference manuals.
• Enter Standard Form (SF) 52s actions for processing and coordinating with the Final Authorizers Unit and ELR Specialist.
• Conduct the onboarding actions such as preparing new employee packages, gathering and verifying for all new employees.
• Provide Welcome Guide for new employees to give them access to all key information having to do with the Branch.
• Update various contact lists, organizational charts, and reference materials; assist with creating standard protocol for the main functions of administration within the office.
• Update and edit policy language in support of Agency requirements, including internal consistency templates.
• Coordinate meetings, maintain logs and records, keep track of projects and calendars, and manage supply requests and inventory.
• Update floor plans regularly with electrical allocation information, land-box information, and contact information to assist in overall space management.
• Utilize the Division's internal tracking system to be used for the workload management, including vetting groups of employees for past disciplinary actions.
• Submit all procurement requests by identifying employee needs and finding the most cost-efficient prices.
• Assist in the process of planning the annual awards ceremony and HR conferences; assist in the process of planning on-site and virtual ELRB events, including training and employee engagement events.
• Coordinate and complete projects by collaborating with outside contractors and internal departments to create efficiencies and work processes.
• Contact outside vendors to schedule maintenance for the office's printers, copiers, and office equipment.
• Work with labor documents, and assists in the process of Grievances, Arbitrations, Negotiations, Mediations, Unit Petitions, and Unfair Labor Practice (ULP).
• Provide on-site administrative support for ER and LR Specialists in negotiations.
• Prepare electronic data reports for the Branch Chief and Team Supervisors and provide assistance in the monitoring of case files to ensure timely processing.
• Ensure staff training requests and approvals are accurate and complete.
• Track all training provided to the Independent Contractors (IC), including number of participants and survey outcomes.
• Coordinate and facilitate training for customers, including running virtual training sessions.
• Create binders and spreadsheets to help organize data for Specialists with large projects.
• Schedule interviews, provide candidates with a full job-description, location, and reporting instructions.
• Account for all active and inactive records for the whole Branch, implement records maintenance strategies, and uphold policies and procedures for records maintained.
• Conduct regular reviews of official ER and LR records, including SharePoint site, ER official case files, and labor relations historical files.
• Prepare for staff joining the organization, requesting systems access, updating reference guides, setting up offices, gathering equipment and supplies, and providing updates to leadership.
• Coordinate with the HR Administrative Officer on all staff travel.
• Ensure excellent communication and proactive outreach with the HR Assistant, ER LR Specialists, Team Supervisors, and Branch Chief.

Job Requirements

• Two (2) years of Federal HR experience, at least 1 of which must be specialized experience in the area in which work is to be performed.
• A college degree may be substituted for 1 year of nonspecialized experience.
• Position requires proven administrative skills and some experience with HR automated systems.
• Knowledge of Federal HR terminology, operations, procedures, and requirements is preferred.
• Must be professional and speak correct grammar.
• Skills in Microsoft Word, Outlook, and Excel must be high.
• Must be able to independently juggle multiple activities coming from a variety of people, proactively working with leadership to get input in prioritization but keeping everything moving forward without requiring significant direction.
• Must have strong attention to detail and great flexibility in responding to changing priorities.

We employ people who are driven by excellence, committed to integrity, and inspired by opportunities to achieve positive results.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. YRCI is an E-Verify employer. As a contractor and subcontractor, YRCI shall abide by the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. No sponsorship is available for this position.