Program Support Assistant
: Job Details :

Summary This position is located in the Office Section of the Facilities Management Service (FMS) at the VA Southern Oregon Rehabilitation Center and Clinics, White City, Oregon. The incumbent provides work order support to all departments within the service but especially the Environmental Management Service (EMS). Responsibilities Major duties include, but are not limited to: Providing administrative support for program management for the Veterans Custodial Training Program and the overall EMS program. Monitors and works with EMS supervisors on the status of competency folders, training documents related to safety and sanitation standards, and Veteran timecards. Provides assistance to the Financial Technician for specific EMS timecard completions. Compiles information for various reports as requested by the EMS Environment of Care Supervisor or the Chief of FMS for items related to sanitation, recycling, shredding, the Custodial Program, Etc. Provides specialized credit card procurement support to the EMS Environment of Care Supervisor for furniture, laundry, uniforms, and as back-up support to the Patient Assistance Program (PAP). Works with various EMS supervisors on credit card orders for various associated needs and work order requests related to interior design, uniforms, and a back-up for PAP. Tracking and scheduling station level office moves and set ups for the EMS supervisor and employees. Assists other administrative groups as requested. Assist with timekeeping duties, minutes, agendas, work orders, and other administrative duties. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Program Support Assistant/PD902170 Telework: Not Authorized Physical Requirements: Position requires manual dexterity, sitting for long periods of time, use of a personal computer, walking, climbing up ladders, stooping, and lifting up to 30 pounds to inventory all EMS equipment inventory list items. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet specialized experience within 30 days of the closing date of this announcement, 11/18/2024. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of safety and sanitation standards, uniform, and interior design with regards to procuring supplies and services for the organization; Gathering and compiling data for cost analyses and other reporting purposes; Performing timekeeping duties; Communicating with Veterans and/or customers and answering questions they may have; Working with different software applications to do word processing, work orders, office automation, and credit card reconciliations; Knowledge of government credit card requirements and reconciliation process for successfully completing credit card transactions and staying within the purchasing limitations. Note: Experience must be fully demonstrated and documented on your resume and must include job title, duties, month & year starting and ending dates and hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school graduation or equivalent (Transcripts Required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience (Transcripts Required). You will be rated on the following Competencies for this position: Interpret Instructions, Specifications (includes blueprint reading) Reliability And Dependability Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at This job opportunity announcement may be used to fill additional vacancies.