Location: Concord,NH, USA
Job Description
Direct Mail Programmer/Digital Document Specialist (April 2021)
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Type: Exempt, Full Time, 40 Hours per Week (open to Part Time and Contract)
Location: 672 Crescent Street, Brockton MA 02032
Reporting to: General Manager
Primary Duties and Responsibilities:
** Essential Job Functions**
· End-to-end processing and programming of customer data files for direct mailing programs
· Converting data files for multiple file types and formats and from various sources (Excel, CSV, Text, DAT, fixed & variable fields, email delivery, SFTP downloads, etc.)
· Execute all direct mail DP functions as required – CASS, NCOA, Merge/Purge, Postal Presorting, Variable Data Programming
· Utilize direct mail processing and reporting software such as BCC, Planet Press, and Crystal Reports
· Process supplied graphic files for digital document printing – Adobe/PDF, Word, JPEG, Tiff, Fonts, etc.
· Formatting and QC of print files for digital production – laser letters, inkjet addressing, personalized documents, color (CMYK) and black & white, fonts/font sourcing, graphic image resolution, line density, margins, page layouts, print impositions, variable data placement, window positions, simplex/duplex, crop marks, etc.
· Creates appropriate project documentation such as programming results, print proofs, data output reports, etc.
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Basic Qualifications
· Bachelor's degree or equivalent combination of education and experience
· Five or more years of experience in direct mail programming and/or digital document processing
· Experience working with above programming languages and reporting software. Knowledge of Racami is a plus
· Database management experience working with relational databases to facilitate programming software
· Knowledge of USPS postal regulations
· Knowledge of report writing tools such as Crystal Reports or Planet Press
· Proficient in using products in the MS Office Suite – Outlook, Word, Access and Excel
· Proficient in using products in the Adobe Creative Suite of programs
· Ability to process, comprehend, and follow detailed written and verbal instructions
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Additional Vital Requirements
· Ability to multi-task and troubleshoot in a deadline driven environment
· Team player with constant collaboration with other departments – Account Management, Digital Printing, Mail Production
· Strong written and verbal communication – clear, responsive, proactive, detailed and thorough
· Organized with exceptional attention to detail
· Self-motivated and ability to work independently, resourcefully, and with minimal supervision
· Conscientious and consistent effort to quickly and accurately complete each task as assigned
· Experienced working under HIPAA Privacy Rules and Protected Health Information security compliance