Location: Fairland,IN, USA
Join New Era's growing team and experience a corporate culture that promotes personal and professional development.
New Era Technology is a global IT integrator with 2,500+ employees delivering Collaboration, Cloud, Data Networking, Security, Large Venue, and Corporate AV and Managed Service Solutions to more than 9,000 customers. We are looking for team members to contribute to and deliver our mission to securely connect people, places, and information in a rapidly changing digital world. Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.
Requirements:
SUMMARY: The Programmer, Life Safety and Security (PLS) Provides systems programming, technical support, installation programming documentation for Physical Security and Fire Alarm systems.
HIERARCHY: The Programmer Reports to the Team Lead, Life Safety and Security, who reports to the Director, Engineering US GVC who Reports to VP Sales US GVC who Reports to the Chief Sales Officer.
PRIMARY DUTIES: Include but are not limited to:
Supports Engineering and Operations by communicating with Project Managers, Engineers,
Technicians, or other professional and technical personnel about aspects of system setup,
configuration and troubleshooting
Reviews blueprints, plans, and other customer documents to assist with system setup and
configuration.
Delivers onsite and/or remote support during installation and service of Technology systems.
Responds to technical questions and/or objections/limitations of system programming capability
and/or functionality
Assist technicians remotely and/or onsite with testing and certification of programmed systems
COMPENTENCY:
Excellent verbal, written and interpersonal skills, including ability to communicate at technical and
non-technical levels.
Basic understanding of local and wide area networks.
Extensive technical knowledge of specifically assigned systems: Access Control, CCTV,
Intrusion Alarm and Fire Alarm
Ability to work independently, manage multiple priorities, and follows through on assigned tasks.
REQUIRED EDUCATION: Bachelor's Degree or equivalent work experience
EXPERIENCE: Minimum 5 years of industry experience
LANGUAGE SKILLS: English
QUALIFICATIONS:
Conceptual understanding of software architecture
Industry experience with following manufacturers product line(s):
Genetec
Vicon
Avigilon
Axis
Hanwha TechWin
Bosch
Aiphone
EST
PHYSICAL DEMANDS:
While performing duties of this job, employee is required to stand, stoop, balance, use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Employees must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: Indianapolis, IN, remotely from home and at client sites as required.
EXPECTED HOURS OF WORK: Normal business hours are Monday through Friday 8:00 AM to 5:00 PM. However, required work hours may vary depending on business needs.
TRAVEL: Local travel as needed; Generally, within 50 miles of Indianapolis, IN New Era Technology office. National travel may be required on rare occasion.
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO/AA Statement
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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