Location: Los Angeles,CA, USA
Position Summary
The Project Administrator is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. The position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers.
Responsibilities
* Meet customers and communicate (in person, phone, email) expectations regarding timeline of completed reports.
* Generate work orders for technicians-communicate with technicians regarding testing (jobs, reports, etc.).
* Responsible for collecting and managing data coming in from the field for each Customer job.
* Responsible for generating professional, accurate reports in a timely manner.
* Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
* Accountable for maintaining status of projects and providing the client with this information as directed.
* Track documentation and production on each assigned job.
* Conduct client communication in a highly customer service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
* All work and decisions shall be conducted in strict compliance of all regulatory law.
* Observe all safety rules and Best Practices; Follow all company policies and procedures.
* Other duties assigned.
Required Experience and Qualifications:
* Associate's degree in related field or experience equivalency and a minimum of 2 years related experience.
* Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
* Able to meet deadlines and handle multiple tasks.
* Able to work with various people throughout the organization-Customer Focused.
* Focus on accuracy and efficiencies.
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information
Travel:?0%
Type:? Full time
Location: Los Angeles, CA
Compensation: $25.00 - $35.00 an hour and eligible for overtime.
Relocation: No relocation for this role.
Benefits: Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, paid holidays, and anniversary bonuses.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands:? Sitting and working on a computer for long periods of time.
RESA Power is an equal opportunity employer.?Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.