About the job Project Data Assistant (REMOTE) Responsibilities:
- Validates expectations with customers before, during, and after project completion.
- Exceeds customer expectations on a regular basis while performing excellent customer service.
- Successfully manages multiple projects through all phases.
- Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
- Ability to weigh options, foresee consequences, and employ good judgment.
- Serves as a liaison between field technicians, department management, government bodies, and customers.
- Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
- Proactively completes projects on time.
- Reviews and oversees completed plans and project documentation for accuracy.
- Monitors equipment production to ensure product integrity.
- Consistently meets the overall project deadlines in a timely manner.
- Builds trust and confidence with contractors and the Project Management Team.
- Assists with managing multiple subcontractors across multiple states.
- Recruits and develops business relationships with new subcontractors.
- Drives sales and profitability through effective and efficient project execution.
- Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Requirements:
- Excellent organizational and time management skills.
- Excellent communication and interpersonal skills; both written and verbal.
- Extraordinary commitment to the highest level of customer service.
- Ability to work well with customers in verbal and in written communication.
- Remains calm when dealing with an upset or angry customer and listens to their concerns/questions.
- Positive, outgoing, energetic team player that enjoys working in a collaborative team environment.
- Must be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.).
- Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
- Knowledge/Proficiency in Microsoft Office programs.
- Knowledge /Proficiency in Salesforce.
- Demonstrated sense of urgency and ownership in all assignments.
- Ability to collaborate closely with other team members on a wide variety of projects.
- Prepares timely and accurate paperwork.
- Participates in marketing activities and business development efforts.
- Experience with Solar.