Who We Are Aldridgeis a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management, consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals. Project Delivery Manager We are currently seeking a highly skilled and experienced Manager of Professional Services to join our team. As an IT project delivery manager, you will be responsible for overseeing the successful planning, execution, and delivery of IT projects within our organization. If you have a strong background in IT project management, exceptional leadership skills, and a proven track record of delivering quality complex IT projects on time and within budget, we want to hear from you! Key Accountabilities
- Oversee and manage 25-30 projects simultaneously, ensuring timely completion, budget compliance, and adherence to quality standards.
- Provide strategic technical and logistical support to project engineers, optimizing outcomes and minimizing risks.
- Monitor project progress to ensure alignment with schedules and budgets. proactively address issues and implement future preventive measures.
- Recruit, train, and lead a high-performing team focused on delivering exceptional project outcomes.
- Design and introduce enhancements to project management processes to drive delivery efficiency and success.
- Collaborate closely with internal teams (client strategy, sales, procurement, and support) to meet client deadlines and expectations.
- Establish, track, and analyze KPIs for the project delivery team to measure performance and improvement.
Required Skills
- Bachelor's Degree - Information Technology, Computer Science, or related.
- 3 - 5 years of IT Infrastructure Project Management experience (Infrastructure).
- 2+ years of experience working for a Managed Services Provider (MSP).
- Experience managing 25 - 30 small to medium sized (average of 40 hours) projects simultaneously.
- PMP Certification a plus.
Hybrid work schedule
- Optional work from home days are Mondays and Fridays
- Required in-office days are Tuesdays, Wednesdays and Thursdays
- Travel will be required up to 25%
Additional Requirements
- Physical ability to stand, walk or sit for extended periods
- Must be comfortable with periodically lifting 25 pounds
Aldridge Core Values:
- Build Trust - We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.
- Take Swift, Meaningful Action - When every second matters, we drill to the core question and act decisively.
- Create Best-Fit Solutions - More ? better - We create the most value for the least added overhead and complexity.
- Evolve & Improve - We know the power of a growth mindset. We do not let fear of failure stop us from finding new, and better ways to do things.
Aldridge is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs