Institute for Healthcare Improvement
Project Director India
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For more than 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. Learn more at ihi.org.
Position Summary:
As an integral IHI team member based within the Asia Pacific Region, the Project Director is responsible for the successful planning and execution of a portfolio of projects. The Project Director leads the project team, faculty, Improvement Advisors, and Sr. Sponsor to deliver effective programs, projects, and services to improve health outcomes worldwide. The Project Director reports to the Country Director, Bangladesh.
Position Responsibilities:
- Leadership and Relationship Management
- Lead effective teams to achieve desired results.
- Build and maintain strong relationships with customers, partners, and faculty; negotiate difficult conversations to a desired end while maintaining trust and respect.
- Mentor and develop staff to reach their highest potential.
- Optimize work and projects for overall organizational success.
- Provide thought leadership to one or more of IHI's content areas.
- Actively promote the diversity of IHI's faculty and staff by identifying and developing emerging leaders from projects and programs.
- Project Direction and Design
- Drive project design, including conversations with customers and funders, developing proposals, etc. (in conjunction with New Business).
- Lead the development of the overall vision and strategy for a project/program.
- Establish clear project goals that can be tracked and summarized over time.
- Lead the timely completion and adaptation of the IHI Five Core Design Components for results-focused projects.
- Work with the Project Manager to support project timelines, budgets, and deliverables.
- Design and improve program/project activities, including modifying structures, creating curricula, and testing new approaches to meet desired goals.
- Lead and facilitate high-level external meetings (virtual and in-person).
- Teach and apply IHI's core methodology (e.g., improvement science) to accelerate customer/partner results; coach individual teams to maintain pace.
- Review and analyze team data and reports and make recommendations to achieve results.
- Content Development and Dissemination
- Identify and develop new opportunities for IHI content, programs, or products.
- Develop and execute dissemination plans, including writing blogs, publishing articles, and presenting at conferences.
- Act as a spokesperson and representative for the project/program; present at meetings and IHI conferences.
Position Knowledge, Skills, and Abilities:
- Knowledge of and experience with IHI's content areas.
- Project management skills, including detail-focused management of aggressive timelines.
- Ability to maneuver through complex political situations to achieve desired outcomes.
- Excellent communication skills (both interpersonal and written), including superior presentation skills.
- Strong knowledge of adult education principles and demonstrated experience developing and leading training programs.
- Commitment to IHI Values and to equity, anti-racism, and the improvement of societal systems.
Position Qualifications:
Required
- Must live in Delhi and be legally able to work in India.
- Bachelor's degree in relevant field or equivalent experience.
- Seven to ten years' experience working in a team within a complex, professional environment.
- Three to five years' experience working within the healthcare system.
- Prior health care improvement project leadership.
- Familiarity with PMJAY scheme and its operations across India.
- Working knowledge of Microsoft Word, Excel, and PowerPoint.
Preferred
- Ability and interest in travel locally within India (TBD depending on the project).
- Training and experience with Improvement Science.
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. If you have a disability or special need that requires accommodation to complete our application, please let us know.
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