Published: November 14, 2024. Deadline for applicants: November 29, 2024. Summary
- Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimise research management.
- Our customers include the world's leading investment management firms, including fund and asset managers and asset allocators.
- You will be joining an established Implementations team and will manage complex software implementation projects from initial trial/POC through full go-live rollout for prospects and clients of Bipsync's industry-leading SaaS RMS platform.
- Bipsync has a hybrid office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our brand-new, Industrious-managed office at 25 Broadway.
- The salary range for this role is from $85,000 to $110,000 p.a. plus bonus incentive.
- We offer significant benefits in an exciting, friendly and flexible work environment.
- We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don't hesitate to send in your application even if you don't fully meet all the criteria.
About Bipsync Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients' processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world's largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence. The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we're up against the competition. The opportunity is massive. We're a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.
Duties & Responsibilities As an Project Management Associate, you must be able to handle multiple concurrent software implementation projects from initial trial/POC through full go-live rollout.
- You are an evangelist for the companies and products that you work with
- You are organized, diligent and an outstanding communicator
- You are results driven and always have a positive, can-do attitude even when working with challenging clients
- You enjoy wearing multiple hats as part of a small, close-knit team, and you're willing to work outside your comfort zone
For each implementation project, you will own:
1. Project coordination, scheduling and communications, including: - Organizing & leading client-facing project calls/meetings (recurring and ad-hoc)
- Generating pre-call agendas/post-call follow up correspondence
- Delivering formal periodic implementation project Email Updates
- Liaising between client and internal Bipsync teams (sales, cust. success & product)
- Communicating effectively with the client and internal Bipsync teams regarding roadblocks, risk assessments, and program milestone highlights
2. Management, maintenance & improvement of internal project processes, including: - Assessing project goals, scope, timeline, and deliverables
- Internal coordination across commercial & product teams during project execution
- Internal hand-off processes from Sales team / to Account Management team
- Developing repeatable & scalable processes to improve project quality & delivery
- Contributing to the internal knowledge base to share lessons learned with others
3. Production & maintenance of key client project deliverables & artifacts, including: - Formal Project Plan (incl GANTT Timeline & Milestones)
- Project Scoping/Assessment Forms & Commercial Scope of Work (SoW)
- Project Issue Tracker
- Other related materials using existing templates and/or by developing new assets
Requirements
- 2-3 years of project management experience implementing complex B2B SaaS/software
- Experience managing customer expectations, delivering customer-ready communications and conducting meetings or presentations
- Familiarity with Agile methodology
- Mastery of JIRA and Asana
- Bachelor's degree or equivalent.
Benefits
- Competitive salary with the potential for a discretionary bonus on top of the base salary.
- Medical, life insurance, dental and vision insurance, plus commuter benefits.
- Enhanced family-friendly policies.
- 401(k) Plan with Employer Matching.
- Birthday celebrations, regular lunches, events and team nights out.
- Unlimited vacation policy, flexible and remote working opportunities.
- A flexible hybrid working arrangement, featuring a brand new, easily-accessible office.
- Brand new equipment and a home office budget.
- Learning and development opportunities, with a clear path for progression.
Diversity and Inclusion Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We're committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The pay range for this role is: 85,000 - 110,000 USD per year (New York City)