Location: Albany,NY, USA
Position Summary
The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer's operation.
Responsibilities
* Complete Power Systems Tech duties including but not limited to:
* Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems.
* MCC's, Breakers and moderately complex relay calibration and power metering.
Test and calibrate electro-mechanical and solid-state relay.
* Low, Medium and High voltage switchgear and circuit breaker testing.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
* Total responsibility for awarded jobs includes but is not limited to:
* Order material as needed;
* Order subcontract services as needed. Use purchase order and subcontract agreement;
* Follow up on all deliveries of materials to ensure job stays on schedule.
* Meet customers on-site and review and identify their needs as needed.
* Schedule jobs with customer.
* Generate work orders for technicians.
* Prioritize and formulate an appropriate schedule to execute client work.
* Generate accurate detailed reports on a timely basis.
* Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems.
* Willing to work on or field supervise projects as needed.
* Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
* Accountable for maintaining status of projects and providing the client with this information.
* Conduct client communication in a highly customer service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
* Help manage the on-going schedule and travel planning to facilitate timely response to customers.
* Work may require flexible hours, weekends, holidays and night work. Must be available for out-of-town work.
* All work and decisions shall be conducted in strict compliance of all regulatory law.
* Observe all safety rules and Best Practices; Follow all company policies and procedures.
* Other duties assigned.
Required Experience and Qualifications:
* Bachelors degree in related field or experience equivalency and a minimum of 5 years related experience.
* Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment.
* Experience in a testing environment. NETA Certification.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
* Able to meet deadlines and handle multiple tasks.
* Able to work with various people throughout the organization-Customer Focused.
* Focus on accuracy and efficiencies.
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information
Compensation: Pay range for this role ranges from $45 to $60 (depending on experience, skillset, and NETA certification level) per hour. Full benefits including medical, pension, Employee Ownership Plan, and paid time off.
Physical Demands: Lifting or moving a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.